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Props to All the “Real” People

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I have always loved, and been inspired by, the “Common Man” (and Woman).

When I was 25 years old at my first start-up company in Manhattan I had literally one thing hanging from my office wall (other than 587 sticky notes and whiteboards, both I have had various obsessions with over the years).

It was a photo I’d torn out of the Wall Street Journal of two older Chinese men doing backbreaking work in a remote village for what was an incomprehensibly low wage with brutally long hours.

Frequently, a group of us would be at the office past 2am. On occasion, I would feel myself  get into a “EFFFF! Man, this is SO HARD” mental loop.

But then I would look at the picture and remind myself.

“No…You know what’s hard? Working 14 hours a day in rice fields at the age of 71 doing mundane and incredibly physically demanding manual labor to earn a barely livable wage. That’s hard.”

Over 15-years later I still have that same photo, which I still look at periodically to remind myself of the same thing.

Inspirational speakers don’t often inspire me.

I find my greatest inspiration in “Ordinary People…Doing ‘Extra-Ordinary’ things” (a quote I’ve always loved from a great college football coach of mine, Joe Williams).

Last week I drove from San Francisco to Sedona over the holidays to celebrate the wedding of an amazing friend. En route at 4am after having driven 12-hours I was tempted to sleep at a rest area, but since I had the kids I found a roadside motel instead.

The place was a total dive, some roadside hatch in the middle of nowhere Arizona for $46 a night.

I pull up my car to the crappy entrance “guest reception” to check in. My expectations of the front desk employee falls in one of two tranches: low and lower.

Instead, I am met with the most amazing woman who is working the front desk.

Graying hair in her early 60’s with imperfect teeth and a glowing personality, she was one of the most enthusiastic, positive, professional, warm, and cheerful people I’d met in months.

In five minutes of checking in I fell in love with her. If I’d had a job for her I would’ve hired her on the spot (which I’ve essentially done before–in fact, one of my first FloWater employees was my waiter at a restaurant where I basically did just that).

People like her? Now that inspires me.

In a land (esp Silicon Valley, though I’m not knocking it–but there’s a reality check we can all use) of companies that offer free food, decompression parties, meditation rooms, unlimited vacation policies, culture workshops, and on and on (all designed to recruit and retain the greatest talent and provide an atmosphere where they can do their best work), what REALLY inspires me are people like this.

Working at a ratty hotel. In the middle of nowhere. At 4am. Earning minimum wage.

And blowing my mind with an amazing customer experience and an incredibly friendly and generous personality. 

Props, tonight, to all the real people.

That do real work.

That often goes unnoticed.

You inspire me.

~Raz

 

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all period. What is the most significant info you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Goodbye, Univera

As many of you now know, yesterday with the internal team and today with the entire external field organization I announced publicly my resignation from Univera as the CEO of International. I’ll be wrapping up my time at Univera through the end of May.

I have nothing but the greatest things to say about my time at Univera. The people involved, and particularly each of the field leaders as well as some key people internally (special thanks to Regan, a great boss and friend, as well as my teammates, too many to mention), have been nothing short of exceptional to me–you’ve been true partners all along the way. I’m also grateful to Bill Lee, who has provided me such an incredible opportunity these past four years.

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It’s now been 4.5 years, and after several expanded roles at Univera, I can think of no other job in North America that could have stretched me as much as did these past experiences. From good times to exceptionally tough times, from long-term strategic planning to dealing with urgent “today” issues, from driving to objective decisions based on market data to those decisions related almost wholly to heart, emotion and subjectivity, there is no other job that I can think of which would have been as powerful an accelerator in my personal and professional life as this one. It’s been 15-years worth of experience in a little under five years of time. And while I have learned so much, at the same time, I feel like I’m just getting warmed up.

Which puts me at a place in my professional career where, for a variety of reasons, I have selected to take a different path and move onto the next thing professionally. The dream that has existed at Univera for each of you still remains; for me, however, for now my dream and destiny rests elsewhere (the details of which I’m keeping quiet about for now). While I’m very excited about my future, I’m also bittersweet for the reasons each of you know.

What’s next?

Rich RazgaitisAs some of you recall, at Convention two years ago when I spoke about our goals and dreams, I made a firm commitment to achieve four goals in my life and created a plan in order to achieve each one. Two have been accomplished (a certain business goal, and also my trip back to Kolkata, India), yet two still remain to be completed–and I’m stubbornly determined to accomplish them both, in addition to some new ones along the way.

The two goals? One is to complete a book I am supposed to write, and it needs to be done this year. The second is a physical health goal, specifically to get down to 15% bodyfat. So I’m still going to succeed at these, no matter how frustrated or off course I’ve been with them both (and as an aside, neither should you be frustrated by any delays in your goal setting/achievement…you can still accomplish them, stick with it, keep re-loading as needed…don’t quit, don’t quit!), and those are going to be a focus this year in addition to my new professional endeavors.

And, there’s more writing I’ll continue to do. It’s not for lack of content that I haven’t blogged for the past month, for a variety of reasons I just felt better to let it rest. But I’m going to continue blogging.

And my focus will largely continue to be about personal development–to try to write in an authentic way, without idle BS that so often peppers our talk that gets in the way of truth, and to try to continue to share stories of people who have done either the ordinary or extraordinary, or have learned lessons along the way.

Some of them are stories of the deepest magnitude, a hero who touched–and saved–so many lives, like that of Rick Rescorla during 9/11. Others have been fun filled gifts of laughter and play, like the Forever Wedding Dance couple who taught us a simple lesson about celebration and having fun. And then there are stories about the unbridled passion to make a difference in the lives of kids–like Geoffrey Canada with the Harlem Children’s Zone. None  of those are original content, simply the pulling of stories of others with a few pieces of commentary alongside.

And it will continue to be sprinkled with some personal stories and anecdotes–some involving my business endeavorsTwitter, Facebook, Blogging and others around personal experiences. So those things will continue, and I hope you’ll freely participate along the way. You can also follow me on Twitter (@richraz2) or on Facebook (“Rich Razgaitis”).

What I get absolutely fired up about is to see people pursue their passion, whatever and wherever that may be, so that each of us can find their destiny and achieve greatness (which, has nothing to do with title or money). These can mean radically different things for all of us. The key, though, for every one of us, is to find and pursue with unbridled passion those things for which you and I were intended.

That is when the magic happens.

It’s the reason that I love movies like Crazy Heart. Stories of redemption, personal calling, overcoming a struggle to achieve greatness. I read a great quote the other day: “Be kind, for everyone you meet is fighting a hard battle.” I love to connect with those who are fighting the hard battle–but also remain determined and destined to achieve greatness. At the same time, I would love to imprint upon others a distaste for apathy in a way that makes them sick. Yes, we should hate apathy (in most all cases) because it’s one of the greatest thieves from you pursuing your purpose. Being apathetic is giving up, it’s not caring. And once we’ve lost the heart and passion to care, well, I don’t know how to reignite that again–let alone help someone win.

So onwards with the stories of perseverance towards purpose.

Erica and the girls are both torn yet excited for our future. They, too, went “all in” with us on this Univera journey. I’m thankful for the sacrifices they’ve made to let me have the time and adventure with each of you. They’re ready for the next move, though, and are resilient and excited despite this being bittersweet.

I will miss each one of you. Tremendously. Together we have gone through it all, especially those of you who have been on this journey with me for years. It is, really, too difficult to put into words without sounding trite or filled with hyperbole. There’s a lot that’s happened. A lot we learned. And even more we gained.

So I’ll leave it at this: together we’ve been through it all, and I love you a lot. No matter what.

Thanks for a great journey.

Your friend,

Raz

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No doubts, take Lasix only as prescribed by your physician. Levitra is one of the best-known medications of all period. What is the most significant info you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good soundness, its doubtless significant for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Friday Evening Session

What a great evening that as one Associate described was just a roller coaster of emotions! Stuart Ochiltree kicked off the session by giving us a unique perspective of what Ten Years – One Truth means in terms of service. We heard some exciting news about how Univera’s Serve First initiatives are evolving. Univera favorite Dr. Taylor Hartman encouraged us to look within to find the humor and humanity in all of us. And comedian Michael Jr. closed the night with his unique and clean brand of comedy.

Thanks to these Associates who took the time and shared their thoughts with us:

There’s probably no better way to get people out of their seats than to shoot t-shirts into the crowd!

We’ve got a great evening session featuring presentations by ECONET CEO Stuart Ochiltree, Univera favorite Dr. Taylor Hartman, and Comedian Michael Jr.

No doubts, take Lasix only as prescribed by your physician. Levitra is one of the best-known medications of all when. What is the most significant info you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Lesson from 54A

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This is the charming welcome sign to the left of the entrance to the Mother House

Thanks for tuning in this past week for excerpts based on my recent Servant Leadership article “Lessons Learned from Mother Teresa.”

Funny as the way life goes, I had many great blogging ideas this week (seems to always be the case in the rare event that I’ve got a weeks worth of entries already considered). Thanks to all of you who have emailed me during the week about this series. I’ve added an audio clip at the end that summarizes a bit of my experience and a special memory from spending time with the “Missionaries of Charity.”

Here’s the PDF version of the full article (Lessons Learned from Mother Teresa), or here’s a link to the web-based article on the DSN website. 

Lessons Learned from Mother Teresa
I jumped headfirst into the direct selling industry in fall 2005. In the years since, I can’t think of another industry where more time and effort are spent developing a corporate and field culture.

If that causes you to think of power suits, rushed lunch meetings, and the host of “Dilbert” cartoons you’ve enjoyed over the years, I wouldn’t blame you. After all, I had worked for some exceptional Fortune 500 companies prior to joining Univera. Corporate culture was embedded into my business vocabulary, but the term wasn’t always viewed in a flattering light.

It wasn’t until I began working at Univera that the word culture took on a positive tone. Our company encourages a culture of respect, integrity, listening to and helping others—a term we refer to as servant leadership. Let me be clear; we’re far from perfect, but I’ve loved the opportunity to work in a company that shares this aspiration.

Click here to read the full article.

And as a final sign off to this series, I’m including an audio clip from my last day at the Mother House. It just gives a glimpse into what it’s like there; after an early AM breakfast each day one of the Sisters leads the group in a Catholic Prayer (incidentally, I’m not Catholic–nor were many of the other volunteers).

Then, before sending us all off for the day, they sing two songs. Every single day, the exact same songs. 

The first is more like another prayer but with some voice behind it. The second is sung to all of the volunteers who are on their last day of service. 

Along side me each morning were newfound friends who were atheists, agnostics, protestants, buddhists, hindu’s, spiritualists, and many others beliefs. Yet, without exception, they all enjoyed this time together (though not all sang along). I’m not even sure I totally understand why so many people liked this–perhaps it was being and feeling part of community, even if some didn’t believe in the same God as did the Sisters. But it’s still a favorite memory for me as well. 

So before you continue–my word of caution: the song contains the word “Jesus.” A few times.  So if you don’t dig the word, or if it might offend you, just don’t press play. 🙂

There are really two reasons that draw me to post the clip: 

1. It was for many the volunteers a favorite moment of the day and it’s a condensed sound bite that gives a glimpse into the “Mother House” every morning at 7:30am.

2. It’s an example of how many people from different backgrounds can come together for a united purpose of service, and even sing and share together yet by still holding onto starkly different beliefs. 

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No doubts, take Lasix only as prescribed by your physician. Levitra is one of the best-known medications of all day. What is the most significant info you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good heartiness, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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“Do not wait for leaders; do it alone, person to person.” -Mother Teresa

 

The guy on the right was driving a motorcycle and slammed the breaks to insist on posing for a picture. One of the best parts of India is meeting the people and experiencing their joy and perspective.
The guy on the right was driving a motorcycle and slammed the breaks to insist on posing for a picture. One of the best parts of India is meeting the people and experiencing their joy and perspective.

The following post is part of my weeklong series “Lessons Learned from Mother Teresa” (read that post first). This excerpt is part three, the final component, of the Direct Selling News article from March. I’ll post the full article and link this weekend. 

“Do not wait for leaders; do it alone, person to person.”

                                                                                                -Mother Teresa

During my first and second visits, I had a near identical experience and awakening. I remember walking to the Home of the Sick and Dying, through a part of town called Kalighat (which is also home to a very popular Hindu temple).

This is the road to the Home of Sick/Dying, also to the Kali temple. Here there was much security (due to the bombings weeks before in Mumbai) coupled with vendors lining the streets as well as thousands of homeless.
This is the road to the Home of Sick/Dying, also to the Kali temple. Here there was much security (due to the bombings weeks before in Mumbai) coupled with vendors lining the streets as well as thousands of homeless.

 

As I was walked I saw thousands of people on the street. Thousands. Babies, literally newborn infants, sleeping on dirt streets with nothing.

Begging children who were blind, as a result of unspeakable horrors inflicted upon them intentionally by adults in an attempt to amplify their appeals for help.

Innumerable bodies that were frail and physically afflicted with — at best — malnourishment, and — at worst — deadly diseases without any source of healthcare assistance.

As I continued to walk, the sights and sounds became more stirring, and my soul became emotionally discouraged. I felt a sense of helplessness and hopelessness I’ve rarely experienced. In the past, I always felt in most situations that I had a sense of control or an impact-based solution. In this case, the further I walked, the more I saw, and the deeper the extent of the extreme poverty, I began to feel that there was absolutely nothing that I could meaningfully contribute.

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This is one of my favorite pictures even though it's so simple. It's the entrance to the Home of Sick and Dying, which is an overwhelming sensory experience that I can't fully express--sights, sounds, smells, touch. It is overpowering. Yet calming. I can't explain it. And this is one of the first things you see as you walk in, and this image has so many metaphorical and literal connections to the Home and India that I love it (some of which would require a longer explanation)

Yet, when I walked through the doors of the Home of the Sick and Dying, I saw 65 men lying there — whose lives, at that moment, I could impact. I remember Mother Teresa saying “Just one, even if you can help just one…” It was with this memory of her voice, coupled with the experience, which led me to understand during my time with the Missionaries of Charity that you’ll make a difference by helping just one person.

This was a profound idea for me as I came home. Many problems around the world, in my country, and even in my local community are not easily fixable. But what I clearly realized is that there’s no reason why I can’t have an impact on that one person who is out there, that needs a voice, a friend, an ear, some time, or a meal.

And most likely, what they really need is love.

This is the hospice inside of the Home, it's both dreary and bright; dreadful and beautiful; dark and light. It's a world of complete contrasts, and I found my time there to actually be calming, rewarding, and deep--something I remember from my last trip a decade ago
This is the hospice inside of the Home, it's both dreary and bright; dreadful and beautiful; dark and light. It's a world of complete contrasts, and I found my time there to actually be calming, rewarding, and deep--something I remember from my last trip a decade ago

 

There exists no rational reason why I, as a human being who has been given so much, can’t simply take another few steps to help that one person who needs it most – regardless of whether that circumstance exists in my company, field organization, church, family, or community. Or, simply, a random person in the path right in front of me.

What I learned about real, undying, and unyielding acts of service from Mother Teresa were shared with me by herself in the 90’s, and re-stated this most recent trip by Father Abello, a priest involved in her cause who to this day—after many decades—spends time with the volunteers on a regular basis.

She shared with me and a few of the volunteers the following observations.

“You’re welcome here for two reasons”, she began.

“One, is the witness you can share. You come from a place that those staying at the Home of the Sick and Dying view as heaven. And, they feel they’re living in hell. So when you come from your heaven, to invest time and love with them in their hell, they must ask themselves the question ‘why would someone do this for me?’, when the world views them as worthless. The person that asks that question dies a very different death than the person who never gets to ask themselves that question.”

She continued, thoughtfully. 

“Two, you are welcome here because of the change that you can become. You are going back home to a place that we all know is not heaven; in fact, your people suffer as much of the loneliness and hopelessness as anybody. If this will make you a better person, help you find purpose, then you will have benefited tremendously, and you will have received a gift as a result of your service.”

As I flew the long journey home from too short a stay in Kolkata, I realized the impact of Mother Teresa’s words.

Ultimately, there are two gifts—what we give and what we receive—which comprise some of the characteristics of Servant Leadership. Often, we describe it in seemingly sterile adjectives or simple nuances like “be nice to your spouse” or “tell the truth”, important yet basic fundamentals that hardly address “Servant Leadership.” During this last trip I learned from the Sisters at the Missionaries of Charity and other volunteers there’s a much deeper meaning to a spirit of Service.

The opportunity we have to take small steps can change the world. We make an impact by sharing compassion and love — particularly with those who need it the most, and often these are the very ones who can’t or won’t reciprocate. It is therefore beyond just virtuosity, some would say its vital, that we support and nurture a culture where the dignity and respect of every individual — regardless of rank, title, money, or stature — is viewed as sacred.

Servant Leadership, I learned, might be a lot of things. And at times we might be tempted to think of Servant Leadership as even a few great things. However, Mother Teresa best summarized what I learned about Servant Leadership:

“There are no great things, only small things done with great love.”

 

 

 

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all time. What is the most significant information you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless great for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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“One of the greatest diseases is to be nobody to anybody.” -Mother Teresa

Daya Dan Entrance, one of Mother Teresa's Orphanages for kids with mental or physical disabilities (most have both)
Daya Dan Entrance, one of Mother Teresa's Orphanages for kids with mental or physical disabilities (most have both)

“One of the greatest diseases is to be nobody to anybody.”

-Mother Teresa

The street outside the Daya Dan orphanage
The street outside the Daya Dan orphanage

There’s a lifestyle component to our industry that sometimes we feel that we need in order to sell “the opportunity.” There’s nothing wrong with lifestyle; nice homes, comfortable cars, and exotic trips are all part of our industry at various times. There’s a balance, of course, but even Mother Teresa said, “There must be a reason why some people can afford to live well. They must have worked for it. I only feel angry when I see waste.”

But sometimes in our industry and in life, we sometimes border on the worship of lifestyle—corporately, in the field, or personally. This actually serves as a distraction from some of life’s greatest sources of meaning — and ultimately can lead to one of the greatest afflictions that exist: loneliness.

In Kolkata, there were children who were content, happy, and fulfilled. The others, in contrast, were destitute, forgotten, and lonely.

 

This is my little buddy Mongol's younger sister, she's 12 years old and is undoubtedly one of the best kids I have ever met; so happy, so precious, and sweet.
This is my little buddy Mongol's younger sister, she's 12 years old and is undoubtedly one of the best kids I have ever met; so happy, so precious, and sweet.

I’d like to suggest it was food or some cool toys or something more tangible and “fixable” that brightened a child’s disposition, but that just wasn’t so. Those children who were most happy experienced a level of love and attention that made them feel they had value. Worth. Significance. Using Mother Teresa’s expression, they were enjoying “being something to someone.”

Rank advancements, new enrollments, compliance and retention are all vital things. Without them, none of us have a viable and successful business, and independent associates don’t have a meaningful source of income.

Yet, I think we are tempted to look at advancement as the next source of meaning or the step that will spark true contentment. For others the draw might be something material, it might be a title, it might be experiential; but regardless of what “it” is, one thing I was sharply reminded of is that “it” is not the ticket to happiness.

 

No doubts, take Lasix only as prescribed by your physician. Levitra is one of the best-known medications of all season. What is the most significant information you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good soundness, its doubtless great for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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“If you judge people, you have no time to love them.” -Mother Teresa

The sign over the entrance to the Home of Sick and Dying

The following post is part of my weeklong series “Lessons Learned from Mother Teresa” (read that post first). This excerpt is part two of the Direct Selling News article from March.  

This is the truck ride on the way to Dispensary duty, with Sister Nathaniel among others. There are a lot of things that aren't well communicated in pictures, but the smell and soot of Kolkata is one of them.
This is the truck ride on the way to Dispensary duty, with Sister Nathaniel among others. There are a lot of things that aren't well communicated in pictures, but the smell and soot of Kolkata is one of them.

“If you judge people, you have no time to love them.”         -Mother Teresa

When you arrive in Kolkata, despair, more than anything else, greets you. There are an inordinate number of people that live on the streets, and there is an exceptionally difficult amount of poverty to absorb.  From the vantage point of an outsider, poverty—whether in India, North America, or elsewhere makes it relatively easy to pontificate solutions, point fingers at problematic fulcrums, and even become embattled in a bitter debate about political partisanship while sitting safely on the sidelines. I was reminded that it’s much more difficult – emotionally and physically – to actually do something about it.

Each bag represents a months worth of provisions--oil, biscuits, and wheat
Each bag represents a months worth of provisions--oil, biscuits, and wheat

Similarly, in other matters of life it’s sometimes hard to listen without making a judgment. Whether it’s financial troubles people are having (“and you bought what!?!?!?”) or leadership problems (“why would you say THAT?”) or emotional baggage (“okay, tell me again what exactly was it that happened at ten years ago that you’re still so rankled about?”), to simply listen, and love someone, is an exceptionally difficult thing for most of us to do. For some, it’s a God-given gift. Yet, I think for most of us, it’s a developing skill that takes effort as we experience both the need and the blessing that can arise from compassion and grace. It also needs to be coupled with honest accountability. Often we’re better with the judgment side of the ledger rather than the grace side — until, that is, it comes to ourselves.

This is the male side of the "Home of the Sick and Dying", essentially a hospice for the sickest of the sick.
This is the male side of the "Home of the Sick and Dying", essentially a hospice for the sickest of the sick.

Perhaps the greatest impact I experienced from my time at the Home of the Sick and Dying was to see, firsthand, the many patients in the home — some of whom were there as a result of their own circumstances — to be able to live their final days experiencing love and compassion.

Regardless of their past, their poverty, or their personalities, there was no judgment, no critique, no “rehab” program to get them restarted and on a life of significance and meaning. Behind the scenes, never a word was said among the Sisters or volunteers about what it was that led them to this final destination. They were there. It was home, and that’s all that mattered.

In my professional and personal life, there’s an easy carryover of this particular theme. Many people in my life are “home,” and how they got to this place doesn’t really matter. 

life-on-the-tracks

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all time. What is the most significant information you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless great for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Lessons Learned from Mother Teresa

Sister Nathaniel at the gate where some of the poor are trying to get in to our Dispensary for food and medicine
Sister Nathaniel at the gate where some of the poor are trying to get in to our Dispensary for food and medicine, there were already nearly 1,000 served that day...And she let in a few more.

In January I took two weeks off to go to Kolkata, India to do some volunteer work and personal study at Mother Teresa’s organization called the “Sisters of Charity.”

Streets of Kolkata, the well pump there is filled with people in the mornings and evenings bathing, cleaning dishes, brushing teethAbout the time I was leaving, I was asked to write an article on Servant Leadership for the Direct Selling News publication. So the decision of what to write about, given the timing and the topic, was pretty easy.

However, the actual writing itself about acts of service, specifically Servant Leadership, is among the most difficult for me personally. In part, because I have so much to learn about it. And, also in part, because I realize I’m not particularly good at it.

So I’m approaching the topic with a lot of humility and acknowledgment there’s much I don’t know and I realize there are many things I don’t get right.

Directions to the Mother House (basically Sisters of Charity HQ--where they sleep, meet, base station, etc.)
Directions to the Mother House (basically Sisters of Charity HQ--where they sleep, meet, base station, etc.).

I’ve got some great memories from that trip; today, at this very moment, it’s almost surreal that it happened. Such a world apart from where life is right now.

This week my blog theme will be based around the entire theme of Servant Leadership; I’ll be taking the core of the article I wrote and will break it into several smaller parts along with some pictures from the trip along the way. At the end of the week I’ll post the full article.

The article comprises the lessons I learned about Servant Leadership–or more simply just service and heart–from Mother Teresa and the Sisters of Charity. If word count for my article weren’t limited I could’ve written about dozens of lessons learned, some big and some small. But these three were the most profound to me–at least at the time of the writing.

So here it is: Part one of “Lessons Learned from Mother Teresa” from my Direct Selling News article published this past March.

man-on-the-streetI jumped head first into the Direct Selling industry in winter of 2005. In the years since then, I can’t think of another industry where more time and effort are invested in developing a corporate and field culture.

If that thought causes you to think of power suits, rushed lunch meetings, and the host of Dilbert cartoons you’ve enjoyed over the years, I wouldn’t blame you. After all, I had worked for some exceptional Fortune 500 companies prior to joining Univera. “Corporate culture” was embedded into my business vocabulary, but it wasn’t always in a flattering light.

It wasn’t until the last few years where I looked upon the word “culture” with such a positive tone. Our environment encourages a culture of respect, integrity, listening, and helping others – a term referred to as “Servant Leadership.” To be clear, as an organization and as individuals—particularly myself—we’re far from perfect. Yet I’ve loved the opportunity to work in an environment that shares this aspiration.

And it’s this very thing that I love about our industry—that culture is sustained by heart and driven by purpose.

Altruistic terms such as “Servant Leadership” that are adopted by the business world are often rooted in more selfless endeavors, and my awareness of and adherence to Univera’s credo is no different—thought I didn’t know it as “Servant Leadership” at the time.

Entrance to the Home of the Sick and Dying (often called Nirmal Hriday, or Kalighat because it's right next to the famous Hindu temple named after Kali the goddess
Entrance to the Home of the Sick and Dying, often called Nirmal Hriday or Kalighat because it's right next to the famous Hindu temple named after Kali the goddess,which ironically is a goddess of destruction.

In the summer of 1996, I had the privilege of volunteering at one of Mother Teresa’s “Missionaries of Charity” homes in Kolkata, India. After a month of working with the poorest of the poor, I gained a perspective that changed me as much as any other event in my life — including the birth of my two daughters, the passing of a newborn son, and the experiences of living in Manhattan during 9/11 just blocks away from the World Trade Centers.

The reason for the impact is difficult to describe, but I would attribute it largely to the impact that a spirit of service can have on both a single individual—and an entire organization.

In the first two weeks of this new year, I was blessed with the opportunity to go back to Mother’s home in Kolkata and again take up the call to serve those most in need. This trip was initiated by a personal commitment I made to pursue some of my own dreams in different arenas of my life in 2009, this being one of the cultural ones.

During my time there, I started my mornings working at “Dya Dan”, a children’s orphanage for kids—often disposed of by their parents—with mental or physical disabilities. If you have kids, it’s an environment so “primitive” that you wouldn’t leave them there for weeks or even hours. Yet, for these kids and in their environment, it’s a home of laughter and joy. It’s paradise, relatively speaking

One Saturday we did dispensary work, where I went to a very poor village outside Kolkata with about a dozen others, mostly Sisters, to dispense food and medicine
One Saturday we did dispensary work, where I went to a very poor village outside Kolkata with about a dozen others, mostly Sisters, to dispense food and medicine

My afternoons were filled by Mother Teresa’s first love; a home called “Nirmal Hriday” or more commonly referred to as “The Home of the Sick and Dying.” Fundamentally, it’s a very rudimentary hospice where people go to pass from this life to the next. It’s a home that has very little light; the walls speak with a muted echo, the facilities smells of a combination of infection and disinfectant—yet it’s also a home filled with great love and compassion.

So here, rather than trying to put a new spin on often-discussed topics such as corporate strategy, leadership development, and even our industry’s advantage in light of the current economic collapse, I hope instead to share some of the life and business lessons that I learned, or re-learned, during my most recent journey to this place many thousands of miles away…

two-kiddos-cruising-streets

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all day. What is the most significant data you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Thank You, Susan Boyle

 

Susan Boyle

Sometimes there are certain moments that words don’t describe well.

Which is why I won’t try to share much about today’s posting and I’ll let this seven minute video taken from “Britain’s Got Talent” give you chills from seeing someone’s dream realized. I wish I could embed the video itself, but that feature has been disabled by YouTube for this particular video–so you’ll have to go to the link at the bottom of this posting.

When watching this, some of you will get chills.

Some will laugh, or smile.

And others will cry.

All of you will be moved.

The experience of watching this is among the most powerful I’ve felt in months. Look at the change in the audience, from the beginning, where they were laughing and mocking this lovely woman who simply has a dream–to being an audience that’s simply…inspired.

So many lessons in this seven minutes. About perceptions. Judgment. Perseverance. Potential. And dreams.

I’ve watched her performance four times in a row, and I can’t stop the overpowering sense of emotions and insight I get from watching what is probably seven of the most magical moments on television that have happened in a long while.

I hope you enjoy it as much as I did. Here’s the link:

http://www.youtube.com/watch?v=9lp0IWv8QZY&NR=1

And, by the way, if you’re up for a little extra sentiment and contemplation, read the lyrics to the song she sang from Les Miserable “I Dreamed a Dream” below.

There was a time when men were kind
When their voices were soft
And their words inviting
There was a time when love was blind
And the world was a song
And the song was exciting
There was a time
Then it all went wrong

I dreamed a dream in time gone by
When hope was high
And life worth living
I dreamed that love would never die
I dreamed that God would be forgiving
Then I was young and unafraid
And dreams were made and used and wasted
There was no ransom to be paid
No song unsung, no wine untasted

But the tigers come at night
With their voices soft as thunder
As they tear your hope apart
And they turn your dream to shame

He slept a summer by my side
He filled my days with endless wonder
He took my childhood in his stride
But he was gone when autumn came

And still I dream he’ll come to me
That we will live the years together
But there are dreams that cannot be
And there are storms we cannot weather

I had a dream my life would be
So different from this hell I’m living
So different now from what it seemed
Now life has killed the dream I dreamed.

No doubts, take Lasix only as prescribed by your doc. Levitra is one of the best-known medications of all period. What is the most significant information you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good heartiness, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Dogged Pursuit

 

Can we agree on a few simple premises? 

1. There’s a huge need for secondary or replacement primary income right now? More than ever in the past three decades, perhaps longer? Everybody is faced with the prospect of layoffs, 401k matches missing, salary reductions, and on. Not to say that everyone is going through it–but everybody to some degree is faced with the prospect. Heck, I just read that even Sesame Street is laying off 20% of it’s workforce–including some of the letters of the alphabet, such as Q, K, Z, K, and the semicolon! (the latter is pulled from a funny piece of online satire, but the former is apparently true and not so funny). 

2. That there’s nothing wrong with pushing a hotdog cart (though I wouldn’t recommend eating one everyday). People do what they need to do. No judgment here. 

3. That an opportunity in Univera makes vastly more sense in terms of a) lower initial investment, b) time factor of money, c) income potential, d) capitalizing on a growing marketplace, e) feeling better physically, and f) intersecting what you do with what you love–or in other words, finding purpose in work? 

Check this recent article from the Wall Street Journal, and tell me it doesn’t motivate you to go and find that extra person to give them a shot at what they might never have known but for your contributions and enthusiasm…The best advice probably comes at the very end of the story, where Mr. Mottola says “I’m creating my own stimulus plan…I’m not waiting for the President.”

Dogged Pursuit: Professionals Find New Livelihood Selling Frankfurters
BANDERA, Texas — In hard times, some small-town Americans are turning to a new livelihood with relish.

Among them are Andrea and Ben Guajardo. They began selling hot dogs from a pushcart on Main Street in November.

Ms. Guajardo is a grant administrator for a health-care system. Her husband, Ben, is a pipeline operator. Theirs is the first hot-dog stand in Bandera, pop. 957, that anybody here can remember.

Click here to read the full story.

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all season. What is the most significant information you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Rockin’ Reno

 

Reno Event, Al and Glenn

What happens when you pull together 500 people who…

Have high energy? 

Great leadership? 

Are excited about a new paradigm to feeling great? 

And ready to take hold of their own financial future? 

httpvh://www.youtube.com/watch?v=oUV-QV_jp0w

Well, when you combine all of those things in the dynamic city of Reno, and a huge portion of those 500 are guests leaning forward in their seats during the presentations, you’ve got an event that absolutely rocked this past Tuesday night. 

I can’t say enough great things about the event.

And, with our Road Tour every city was really good–many were great and even exceptional. But, Reno was off the charts. Just totally off the charts. Of course Stephen and Regan were fantastic, but so were all of the hosts and participants and people and guests and…

So much of the success of an event is decided before anyone first sets foot in the door. And, what I mean by that is it’s often pre-determined by the leaders in the room and their spirit and excitement coming into the activity that helps drive to a successful event.

That, coupled with bringing lots of qualified people to hear some great news. 

This past week, that’s exactly what happened as we wrapped up the Road Tour in Reno–there’s no hyperbole there when I saw it’s the best event we’ve had in a long time. It was absolutely electric by the end of the night.

httpvh://www.youtube.com/watch?v=R0G5U84Iq0M

And hangin’ with the Reno leaders was a hoot as well. 

Stay tuned for a Road Tour highlights video, for now enjoy this stuff from the Rockin’ Reno team. 

I don’t have any good stories from the event–only great ones, and the leadership there is fantastic. There is no way I can give credit to all the names of people who made such an impact. 

Congrats, team, on such a great event. And, thanks for making the final stop among the best events we’ve ever held.

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all season. What is the most significant info you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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The Phoenix VLOG

Mae and Larry

This is one of my first-ever predominantly video-blogs (vlogs), but it’ll tell the better story comprised of a few different clips from a great evening. Thanks to all the Phoenix leadership, including Barry and Connie Lucas, Kenny and Esmerelda Rossi, Ron Faunce, Dr. Jack Burns, and many many others who participated and helped. Thanks to all the first-timers who showed up to check out Univera, the products and the business.

In short, this was my favorite trip to Phoenix so far–I loved the time at the event, meeting all the new people (probably 70% guests), and the great socialization with the leaders post event at Los Alevios! So, enough writing–onto the VLOG…

No doubts, take Lasix only as prescribed by your physician. Levitra is one of the best-known medications of all day. What is the most significant data you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless great for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Rocky Mountain High

Growing up we did the annual trip our West, generally Colorado. We’d start in Columbus, Ohio, and  24-hours later we’d arrive into the Denver area. Lots of memories evolve from those trips, including a few funny prospective blog stories, but one of the things I remember most about the journey was the dialogue and the music. I’d spend a lot of time talking to my dad on the way, and we always had this set structure of music that included Karen Carpenter, Paul Williams (such a fantastic songwriter), and, of course, John Denver. So this song will be forever my placeholder for “here.” 

Once you get to this great state you start to understand the “Rocky Mountain High” that Denver wrote about years ago. I always love coming here, flying into what’s almost always sunshine and fresh air. This weekend we had lots of fresh air, and a bit of sunshine (ironically, literally as I write, it’s 70 and sunny back in Oly and 26 and overcast and snowing here in Denver–ha!). 

From Austin, despite what many forecasters were predicting as a wild weekend, the flight was on time and bump-free and Stephen made it on time to his Doc’s event, which I know was sprinkled with good humor as well as some Cheesesteak stories–remember, Stephen, I get to speak last at all of these events. 🙂 

During the event, on Saturday afternoon, it was really well run. Eddy Wittry was the guy behind the scenes facilitating everything, and he did a great job, but so many other leaders were involved in the event and particularly presentation, including Anjila Stimack, Dave Walther, Chris Pilgrim, Harris Williams, and John Rogers among others.

And lots of help from many people, including Judy Gillum, Gerry and Michelle Bergeson (great set up guys), and I could go on and on and on with all the people that contributed–thanks to everybody.

There’s lots of great video footage from this trip as well as Austin (post-Tour we’ll do a highlights video) but the following clip is among my most favorite.

 

Remember Regan, this was just one guy’s opinion. I’m sure the next person you asked would have said…me. 🙂 

After a great event, we took the local leaders out to dinner (Dr. Greene and Judy, enjoyed our time together at dinner) and had a great time–thanks, guys, for the gift of some local Colorado wine that looks great. 

Then, the finale…Boogie Machine at Cool Rivers. This is Jerry and Michelle’s band. www.boogiemachine.com

These guys really rocked the house, we met a bunch of other associates out at the event and danced the night away listening to 70’s music. The evening was among the most fun we’ve had on the Road Tour, and both the people as well as the music were responsible for that. 

Which is a great plug for Convention ’09. These same people, and MANY MANY more will be at our event June 26-29, and this SAME BAND will be opening for us on Thursday night–the start of our 10-year celebration. So in addition to great speakers (Bill Lee, Paul Zane Pilzer, Suzanne Peterson, Neil Offen, and others), training and business growth (average Gold who attended Conventions in the past earned DOUBLE the commissions that following year of those at the same rank who did not go), this event promises to be a lot of fun.

Perhaps, even more than the Denver group was this weekend. 

No doubts, take Lasix only as prescribed by your physician. Levitra is one of the best-known medications of all season. What is the most significant information you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good soundness, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Austenver

This entry started as what would be a combination of two events, Austin and Denver. Thus the name, Austenver. Then, I started looking at all the great pictures and people from Austin, and I just couldn’t bring myself to pull the two events together. 

As I type we’re en route to Denver, placing bets of whether we’ll land or not. Already, the Frontier flight first thing this AM was cancelled to Denver, and many United flights leaving Denver were cancelled, yet as I write we’re flying in gorgeously sunny skies—hopefully beating this last winter storm that’s apparently on its way (side note: when I landed this was published, so obviously we have made it to Denver and we will see you this afternoon). 

So the three of us are doing our thing in flight, Stephen pounding away on his keyboard (though not quite as loudly as me), Regan sits ahead of us CEO style in first class (bumped, not a purchased ticket) watching 30 Rock, and I’m bloggin’ away.

Arriving into Austin was welcome warmth, spectacular sun and temperature. It’s the best weather so far. And, while weather is really an exceptionally boring and mindless topic, when you live in 40-50 degrees and rainy for much of the year (though I actually love it) the topic of sunny skies and arid warmth becomes just a tad more interesting.

Austin is such a hoppin’ city, and for a Friday night our turnout was fantastic—probably close to 200. Significantly more people than we had last time in Austin, and the energy and excitement was a lot better as well. Not that last time our Austin trip wasn’t great, it was good. But this was really exceptional with the quality of people and just the…Energy.

I’d rather have energy, excitement, and conviction any day of the week over someone with just talent and talk that lacks passion. In Austin we had people that are both talented and excited. The best of both. 

When I reference specific people that I meet on the Road Tour I always hesitate a bit, because there’s always more people that I can’t blog about that I met who are equally interesting. But I try to tie in one story or experience.

At this event I met a guy with a great story, his name is Mario (his brother Tommy attended the event as well), and is signed up under Colleen who was also attending. Mario’s story is a great one, he grew up in the Lyford, Texas area. Which, many of you know, is home to Hilltop Gardens—the Historical Home of Aloe. There’s more to this great story, it’s just evolving and someday I’ll write more about it, but the short of it that Mario has gone on to become exceptionally successful, and as I understand it is an inventor (even featured in magazines like Popular Mechanics) and has also done some feature work in TV. The amazing thing is not that he’s totally bought into Univera—the products and the business. It’s that he has a stronger tie to Hilltop Gardens than most anybody I know.

See, when Mario was growing up, his parents worked in agriculture and in the fields. And, some of the work they did was planting and harvesting aloe.

But the magic is, they didn’t just work any farms. One of the farms his parents worked in the fields was the Hilltop Gardens farm itself, before Bill had actually purchased it (owned by a different family, with a different name—but the oldest aloe vera farm in the U.S.).

So the evolution of this story is an amazing one, and among many other stories of success that will grow over the years this will also be another interesting one. 

 

 

No doubts, take Lasix only as prescribed by your physician. Levitra is one of the best-known medications of all time. What is the most significant information you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Bon Jour Montreal

Univera/Matol Ribbon Cutting Ceremony

Univera/Matol Ribbon Cutting Ceremony

We arrived in Montreal on Wednesday night, with a bit of a prolonged adventure what with our RGL and NGL experience which I already addressed in another blog post.

Thursday was a day of meetings regarding the Univera/Matol integration, with lots of leadership from Bijan and Jonathan. I can’t mention all the names of the great Univera Matol people, but each are very talented and make an incredible addition to our team. img_0658

Friday was the big celebration, the official ribbon cutting ceremony for the acquisition of a new partner. It’s a great addition to our Company strategically and structurally, we have gained some great teammates, much excitement, as well as resources that will help us along our path to success.

img_0655There were dignitaries at the event, as well as ECONET and Univera Exec’s, along with Bill Lee himself who gave a humorous yet heartfelt ceremonial speech tying in a cute story about arranged marriages and how he, within one day, felt completely comfortable with this arrangement given the quality of the people, the resources, and the products.

Over 150 people were in attendance at this event, many of whom were Univera associates. And, as good as the party and celebration was, a certain section became all the more lively as a few of the Exec’s took over the duty of serving drinks and tending bar.

The highlight for me? The people.

The people in Matol, now Univera, who are dedicated and committed toimg_0659excellence and supporting our plans while also helping to significantly grow the business. The Matol field leaders, who have, in their words, waited years for an opportunity like this–and they feel strongly at home. And the Univera corporate and field team, many of whom were able to participate (Dave Nash, though, was unable to attend due to a birth of their son!!! Congrats Dave, we missed you!) over the days festivities.

img_0668And if all that weren’t enough, the Univera/Matol office has a really cool Flavia coffeemaker where you can get as many single shots as you want.

Today was a “Super Saturday” field event led by MANY of our AMAZING Canadian leaders–whose names I can’t all write down but special thanks to Andre, Anne, Louis, Sylvie, Gille, and so many many others for making this a great success. I know there are people I’m not listing, please know we appreciate everything you did and do to make these events so fantastic.

Over 300 people at this event, an INCREDIBLE turnout particularly considering that two days before there were about 500 people that went to a Halifax event (therefore most of those didn’t travel to Montreal). Special speakers included Bill Lee, our owner, Stuart Ochiltree CEO of ECONET, and Robert Bolduc CEO of Matol, and Univera exec’s and field leaders. img_0675

Most important were the many Univera associates leading and participating in the event, and I believe for well over HALF the audience this was their very first Univera event. And a good 100 people raised their hands and were already committed to going to our June Convention this year.

A really great day. Energy. Excitement. Business success. Product testimonials. Purpose. Heart. A real blast, for all of us.

Thanks, Montreal, for such a great stay–we hope to come back again soon.

And as I blog this I am riding in the car en route to Portland, Maine.

Stephen’s driving, while wholly testing the limits of this little Pontiac while other passengers in this care are testing the use of the word “wholly” in another spelling and context. But, we are nearing our destination and apart from all the “watch out for bears and moose” signs that are giving a bit of angina I think we will arrive in tact.

Albeit two hours later than we should have. There is much dispute around exactly WHY we took a route that was two hours longer. Some believe it is because of faulty GPS, others believe it due to malfunctioning teamwork, and yet others think it’s because of bad direction. It seems it’s impossible to get true clarity on this, but for now we’ve agreed to sleep on it and readdress in the morning.

This ride is actually quite restful. And Regan is particularly quiet, there’s no heckling or jokestering from the back seat, I expect because he is wearing headphones and using his iPhone–perhaps to watch another South Park. Had I known this was such a solitude inducer for our journeys I would have personally purchased a set of headphones for him over a year ago. 🙂

As Regan watches South Park, Stephen’s doing these really loud nasal breathing exercises (I am afraid he is going to hyperventilate on this so an intercession might be necessary–please support me on this), and I’m pounding away on the keyboard at about an 80 decibel on my second battery which is almost kaput, stopping every few minutes to share a new thing I’ve learned on the news wires (by the way, did you know that drinking very hot tea increases your risk of throat cancer? Let it cool a bit first).

We each have our quirks. Stephen and Regan, more than most. 🙂 Truly, we’ve had a great time together.

So it’s officially day one, and we’re off to Portland to meet some of the Univera leaders for a great dinner at J’s Oyster House downtown, followed by the Portland event tomorrow afternoon.

img_06792

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all when. What is the most significant data you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Find a Cause

Rendition of FUTURE Hands On Children's Museum in Oly
Rendition of future Hands On Children's Museum in Oly

Over the past year I’ve found meaning in finding a cause.

Outside of work. 

Work is meaningful, and in fact I genuinely ENJOY work. I doubt I will ever retire–though I’m sure if you’re a bit more “experienced” in life you’re thinking “well that’s easy to say at 35 years old”, right?

Work is a real blessing, and I have always felt that way. Probably more of us feel that way now than a few years ago.

But I’ve also become convinced that work shouldn’t be our only cause. Your spirituality, of course, is important. Politics are important (side note: my blog is mostly apolitical and areligious yet it’s hard to separate fully personal beliefs from life’s experiences and ones writings). Family and friends are important. And sometimes it hardly seems time to do these things well, let alone add one more to the mix. 

This year, more  so than I have in the past ten years, I’ve concluded volunteerism is important as well. Maybe beyond important–maybe it’s our duty, or a calling as a citizen.

I think JFK during his inauguration (obviously this was pre-womb for me, so I live vicariously through reading about this) provided timeless and truthful words encouraging that Americans need be ACTIVE citizens. 

So after feeling pulled and compelled in this direction, by both desire and duty, about 18-months ago I began looking into various volunteer activities locally where I could spend consistent time working on a set of projects and initiatives that I believed in–and would help the community. So I found a cause where I thought I could make an impact, and also something in which I believed in: The Hands On Children’s Museum in Olympia (HOCM).

images1

So for the past year I have had the privilege to work on the Board of Directors at the HOCM locally. I don’t write about this to be self-promoting in any way, if anything I’m a little embarrassed that I haven’t done more volunteering over the past ten years of my life, especially compared to the amount of time I’ve “wasted” on things way less important. Instead, I write about it because the experience has given me new insight and meaning. Beyond what I hope is a positive impact to my community and to an organization that focuses on childhood development, here are a few of the great experiences that being involved have provided. fb8490a9504a36c21

1. Perspective. When you’re consumed by work, then it seems at times that work is all that matters. When you get engaged in something else, perspective changes. And sometimes that different perspective comes back and helps out in other areas as well. 

2. Collaboration. This might strike you as odd, I get a chance to collaborate a lot at work internally and with all our field partners. Yet, I’ve never felt the same invigorating feeling of collaborating with a bunch of people on a project for which they were paid nothing. In fact, recently we were working on a marketing plan for the HOCM and the 90-minutes were among the most enjoyable I’ve had in a team dialogue. Motive, totally pure. No politics. No posturing. No ego. Just an intense desire to passionately do what was right for the HOCM, community, and the kids. Not to say these dialogues can’t and don’t happen in a work environment, but as many of you know, it’s just different when you’re doing it philanthropically versus for money. 

Marketing Committee Meeting
Marketing Committee Meeting (yes, we work at the kids chairs and tables!)

 

 

 

 

 

3. Fulfillment. I’m not one to suggest finding your highest fulfillment in things or activities, but I do think there’s something fulfilling about being a productive member of society. Whether you’re getting paid to do it or not. In fact, maybe we’re more productive to society when it’s unpaid. 

What about you? 

I’m curious to hear your activities and some of the projects that you participate within, locally or nationally, occasionally or often, and to hear of some of the experiences it’s provided you.

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all time. What is the most significant info you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good soundness, its doubtless great for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Doctors, McDonalds, Airports, Associates, Oh My!

img_0528This morning I departed Orange County to head back to Seattle.

At the airport and in line at McDonalds (Egg McMuffin w/ only one piece of bread, extra egg—280 cal’s, not bad—but for that and a decaf $8.91—not good! Makes Essentials seem like a bargain) I chuckled, reflecting back on our Road Tour in the Fall where I somehow compiled over a half dozen pictures of myself and Univera Chief Scientific Officer Cherniske with a McDonalds in the background.

So as I’m in line thinking about this, totally at random, I see ahead of me in line is our sister company’s Chief Scientific Officer—Dr. Qi Jia! So we laughed sheepishly a bit about the both of us getting caught eating fast food, albeit selecting a reasonably healthy food offering, and then proceeded to chat a bit about business. He’s both a brilliant scientist and great colleague. In fact, we’re launching a couple amazing new products this year that include some amazing new Unigen ingredients. You’ll get to see and hear about it firsthand at Convention in June. So Qi was off to San Francisco, and I was headed home. But before we parted ways I offered to take a picture of the two of us at the McDonalds and he refused by laughing “No no, Rich, I know if you take a picture of us at McDonalds you’ll put it on your blog!!!”

Well, Qi, I don’t HAVE to get a picture to put it on the blog. It just makes it a bit more interesting. J

img_0530During my travel here I spent time at the Natural Products Expo as well as with some of our field associates attending a few meetings. The Expo is an annual trade show for our industry, it’s THE health and natural products event of the year—mostly oriented around B2B. Attending this event makes me remember how wellness/nutrition industry is—I really do feel great about being in this sector right now, the energy at the event was explosive. But beyond that, it’s becoming so exceptionally clear that there MUST be a monumental paradigm AND practice shift with healthcare in North America. And we’re going to be a major part of it.

During the event I attended a speaking session by acclaimed author and speaker Dr. Andrew Weil. He shared what he thought were the two most impactful things you could do for your health, based on all his years of research and experience.

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Don’t eat manufactured or processed foods. Dr. Weil referenced several of Michael Pollan’s books, which are exceptional, that really talk to the importance of eating “real” food.

2. Breathe. There’s a breathing exercise that he picked up, I think from some Eastern medicine though I missed a bit of the history of the story, that he said he felt was transformational to a persons well being. The regimen is simple. Breathe in through your nose four seconds. Hold it for seven seconds. Open mouth (keep tongue loose, like a dog does when his mouth is open) and exhale for eight seconds. Do this four times. Not any more. And do it at least twice a day. After six to eight weeks it’s supposed to be magic.

3. Activity. Unequivocally, those that have the best health and wellness, especially in the later years, are those who have maintained or engaged in an active lifestyle. You’ve gotta be active.

He didn’t go into a fourth best practice, but I am quite certain it would have involve something like Univera’s transformational Xtra product.

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The Natrual Products Expo event was great, booming excitement. Just another reaffirmation: right time, right place.

Apart from the Expo, I spent time on Thursday at a Univera opportunity meeting—over 150 were in attendance, and the event had leadership participation from a whole variety of Univera associates, including Bev (Tom had a conflicting meeting), Khai, Danny, Tiffany, R-Dawg (Richard Ross), Dianne McCourtney, and many others. It was a great event, lots of excitement, growth, and new people. At the event people were fired up about these amazing Univera products. And excited about the opportunity.

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Later that evening over Korean food I enjoyed the excitement and energy of some of California’s enthusiastic leadership, like Danny, Tommy, Tiffany, Khai, Shari, and others. A lot of fun and excitement, a very gracious group of people whose efforts and contributions I appreciate tremendously.

As I continue to study our industry and see its constant evolution, a few things come to mind.

Let’s always remember that first and foremost we’re a product company that focused on delivering breakthrough cellular renewal products that help the body reduce damage and increase repair more exceptionally than any other Company in this industry—and we’ve got the science to prove it.

In this industry there are some who try to emphasize business opportunity as the first and single most important (or borderline “only”) criteria for their company’s existence. This is a mistake. Building any business on JUST the business opportunity is pretty darned close to the definition of a pyramid.

Beyond that, it’s not sustainable. Why? Because it belies the importance of having an actual product or service that meets an unmet consumer need, which is the purpose of any for-profit business. Any sustainable business MUST start by delivering some type of unmet consumer need.

If anyone tells you different, they’re simply mistaken and poorly versed in business strategy and sustainability. And I’m putting it politely. New Yorkers would phrase it a bit differently.

Beyond that, they’re basically selling you a “chain letter” style business, where ultimately the masses at the end of the chain letter get burned.

So, firstly, the products are the difference.

But beyond that, once we firmly establish the incredible value and life-changing impact of these products (even in this economy, well over half the people who enroll in Univera do so purely as customers), we’d also be remiss not to clearly and in a compelling way articulate the business opportunity that exists behind or in conjunction with the products. Either so someone can earn enough to get the products for free, or so they can make a little extra money. Or a lotta extra money. And in this economy the financial opportunity component is vital, if not life saving for many, but it MUST be built on something real. And that “something real” is comprised of Univera products that truly change people’s lives.

At the Silver and above reception one of the attendees asked me what I expected from the California group. A great question, and I’m thrilled it was asked—it’s not often that I get a question like that, but it shows me that individual really is focused on unity, cohesion and the mission.

My answer was a simple one: grow

And I didn’t just mean Business Volume. Yeah, do that. Do LOTS of that.

But beyond that, grow as people. As a team. Grow the culture.

What’s the culture?

Help others, including crossteam and outside of your payline. Do the right thing—whether someone is looking or not. Never compromise your integrity to make a few extra bucks—it’ll come back to you in other ways, and even if it didn’t you’ll never feel complete. Offer respect and a listening spirit to your peers and team. Realize it’s a team victory. Conduct open meetings where everyone is welcome and can participate. Leave ego aside. Settle into the amazing things that can be done when we all work together with purposeful intent. Stay committed, don’t wander and meander with other shiny objects. Have fun, and celebrate your success at ALL levels. Give back to the community.

In other words, practice Servant Leadership.

Have fun.

Stay focused.

And continue California Dreamin’.

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all time. What is the most significant information you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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PLAYING TO WIN IN 2009

As many of you saw and heard today, we launched a very aggressive plan for this year via a video on our corporate site (us.univera.com), followed by a live call which is available for playback (check your back office for numbers).
It’s a plan to go on offense.

It’s a plan to win.

It’s a plan for your success.
If you have any interest in achieving economic, physical, and personal renewal in 2009 take 28 minutes to watch this video. The decision that you make to get engaged, or more engaged, in Univera can change your life.
BUT, any plan–however good–is only as strong as the execution of that plan.
So today’s entry, albeit a little on the long side (I’m excited!), is about getting it done. Making it happen. Crossing the goal line.
It’s about heart, effort, discipline, and your ultimate success this year. And you can’t wait until June to start to plan for your success if you’re already engaged, you’ve got to start now.

Everybody in this industry talks about goals and dreams (the terms, to a degree, are somewhat interchangeable–though I think goals are more finite and short-term oriented, and dreams often convey a “bigger than life” scenario that are longer-term but oftentimes too esoteric and intangible).

Yet, often with all this great discussion there’s a vitally important missing step.

Action.

There’s a big difference between an accomplishment-oriented dreamer and a daydreamer.

An accomplishment-oriented dreamer sets tangible dreams. A daydreamer doesn’t.

An accomplishment-oriented dreamer tracks and assesses her progress. A daydreamer doesn’t.

An accomplishment-oriented dreamer knows precisely the next action steps needed to move the few steps closer to accomplishment. A daydreamer doesn’t.

The biggest difference is in the action of it.

For example, I hear people tell me all the time they want to “Go Diamond”, and while I think they think they mean it what they often don’t realize is there’s a giant chasm between their desires and accomplishment of their dream. And often it’s the “Next Action Steps.”

Sometimes people don’t realize what it takes to achieve success, but others people know it will require hard work but they just haven’t specified how to begin.

There’s a really good book on organization skills called “Getting Things Done” by David Allen. Pages 75-77 explain a simple concept that’s critical for the success of project management, but dream/goal management isn’t really that much different. It’s just a really really big project. And a really really important one.

The magic on those pages is the simple concept of a “Next Action” for each of the projects. Specifically, every project needs to have a “Next Action” that is required in order to keep it moving. And it’s not what you need to do next year, next quarter, or next month. It’s what you need to do today, tomorrow, or this week.

At Convention I challenged everybody with the “Dream Cubes”, and to try to set an achievable dream/goal in each quadrant of your life: business, cultural, physical, personal.

Then, perhaps equally importantly, on the flip side of the cube there’s a square that lists out the “Next Actions” in order for you to accomplish these dreams. It’s the very things you need to do this week, however small, to move you closer to your dreams.

I’ve been following this process as well, with both some success and failure. Right after Convention I completed my Dream Cube, and I’m including a picture of the front and back below.

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The front, of course, are my dreams. These are simply stated, and each of them has a timeline for completion–all of them are to be done by the end of 2009. Yours might be radically different, the dreams might be for three or six months from now, or maybe not for another 12-years. Whatever works for you. But once I’m done with one quadrant I’m going to re-up for something that’s bigger or different in each part of my life.

As you look to goal setting for 2009 I would really encourage that you think about the balance in your life and the various areas where you want to make an impact–the business is vitally important, but so are the other areas as well.

For example, for me there are a few important areas outside of business that I’m focused on. One of my culturally dreams is on my mind right now; when we talk about the importance of Servant Leadership in our Company, I think it’s not just about what we do and how we act at the Company but how we serve outside of it. If I’m ONLY trying to serve associates, well, this is good–but there’s a part of my life that is unbalanced, whether that be serving my family, community, etc. So a part of my cultural dream for the next year is to spend some time at an important place to me for a few weeks volunteering, while also participating in some consistent volunteer organizations in my local community.

Naturally, I’m pretty aggressive with my business dreams–being aggressive and focused on the business dreams has never been a problem, though this year I’m writing some very specific “Next Action” steps for each of the areas important to me including the business dreams.

It’s important that each of us realize that if we had a mediocre plan for 2009, we could still achieve great success through phenomenal execution.

But here we are today, with a PHENOMENAL plan. It is unequivocally the best in the industry, created by countless hours of benchmarking, incorporating field feedback, and retrospective analysis of the things that have generated our greatest growth.
We’re here with…

  • A completely committed team.
  • The best leadership in this industry, both inside and outside the Company.
  • The number one compensation plan in Direct Selling.
  • The most superior science of any nutritional products company.
  • An incredible owner filled with passion and commitment, coupled with resources.
And it’s all tied together with a purpose to be the best in the world, and the best for the world.
Which, in part, means binding together the culture that’s so important to each of us. My encouragement to you today is to take and understand our “Playing to Win 2009” plan for your success, and to sit down and ensure you’re working towards targeted goals/dreams in each quadrant of your life, with the appropriate and visible Next Action step required in order for you to move forward today towards your success.
Best of success, health, prosperity, and relationships to each of you and your families in 2009.

No doubts, take Lasix only as prescribed by your physician. Levitra is one of the best-known medications of all time. What is the most significant data you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good soundness, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Minors Buying Booze: A Lesson in Serving Others

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Most of you are familiar with my two kids, Royce and Zoe (ages 6 and 5). I realize I’m biased, but they really are adorable and what I love so much about them is their hearts are–usually–so passionate and giving. They are really sweet kids and we’ve been blessed by them in so many ways.

In our house we talk about how we can be better servants to each other and the world. There are plenty of examples where Erica and I fail at this as a couple and also as individuals, but yet we also hope that it’s never by intention and that there are good things that we contribute to our community and family. The words we use, instead of “Servant Leadership”, are “thinking of others.”

So we’ve challenged the kids (and this is Royce’s particular focus this week as it relates to her sister) to consider ways we can “think of others” and act accordingly. Zoe has now developed a bit of a passion for helping the homeless people. Erica and the girls are working at a soup kitchen periodically, and Zoe always wants to give money about to those in need.

homeless-man-signThe other day Erica and the girls were driving around and Zoe saw a guy who needed money on

the street corner–and she all but insisted we give him an Essentials as well as some money. Erica tried to dismiss it, but Zoe was adamant so she obliged.

After passing the money and Essentials over the guy said a casual “thanks” for the money and then exclaimed “AWESOME–PEACE GUYS!!!” when she gave him the Essentials.

Indeed, it was pretty peaceful until that evening.

When Erica and I were returning from a dinner with the other Board members for the Olympia Hands On Childrens Museum we thought we’d stop by a favorite restaurant of ours for a glass of fermented grape juice. For whatever reason, I didn’t park in my regular section. In fact, I pulled onto a sidestreet in Oly that I’ve never been on before, and parked right in front of this little dive bar. As I’m finishing the final turn of the wheel while backing in, Erica’s having a bit of a conniption.

I’m trying to figure out why, amidst her saying “THATS THE GUY, THATS THE GUY!” (Erica never forgets a face, so I’ve stopped second guessing her on these matters, if she says “That’s the guy” then clearly “THAT really IS the guy”).

Well, “that guy” was wearing a really nice cardigan sweater, a comfortable looking pair of jeans, along with some cozy looking boots. He was going into the bar for a drink. Weeknight, a normal looking guy, nicely dressed and looking toasty warm having just pulled up in his pretty modern car.

No big deal, right?

img_0200UNLESS, of course, this was the very same “homeless guy” who was panhandling out on the streets six hours earlier taking money AND an Essentials from a 5-year old kid who didn’t know any better.

So while Erica was debating a confrontation with “the guy”, I reasoned the better of it with her–though not before going inside to try to snap a picture with my iPhone so I could blog about this story later. A terrible but true picture is to the right that I snapped of him sitting at the end of the bar enjoying a tall cold one.

At first it really bothered Erica, and I can see why. You can also see her expression outside the bar below, she’s peeved though also posing for my picture. It’s not just the principle of it, but I think it was that the very innocence and purity of a little girl who simply wanted to help and serve had been manipulated and used.

Yet, this stuff happens all the time when we’re trying to serve others.

As I thought about this story for a day I tried to think about the lesson in it all; it just couldn’t have been coincidence to run into this guy a few hours later.

The lesson for me was a simple one, which is that we’ll forever be disappointed if we try to serve others with an expected result. And, in fact, if the result is conditional upon our service, then it really isn’t an act of unconditional service.

img_0201Is it annoying that a guy was faking life as a homeless man and using the money for beer?

Yep. Especially when it was our kids money (Zoe’s not even six and she’s already bought a drink!). Actually, as I think about it, this was our money, cycled through the hands of our kid, then onto fake-homeless-man.

But I don’t get stuck any deeper emotionally there, and I can’t.

The purpose of being a servant or simply “thinking of others” is to try to serve and be helpful. It’s not to get a favorable response. Or a thank you. Or some sense of satisfaction. Those are bonuses, but not the reason to initiate or take action and give.

There are so many more parallels that are of bigger impact than this particular story; in this case, we invested a tiny bit of money, an Essentials, and a giving spirit into the deal. It really isn’t a downer, in fact it’s quirky enough to use it as an example to illustrate a bigger point.

There are so many other times where I have seen others, or experienced myself, a genuine and sincere outreach or expression of compassion, gratitude, and desire to help others. Only to never see the result (which to me is easy to handle), or worse, get a response that’s unfavorable or even unappreciative.

Have you ever seen someone respond to an outreach of compassion with either unappreciative behavior, or worse? Of course. That’s life.

But, then, after seeing that type of behavior, do you ever think to yourself, “Well, if I had known he was going to respond that way then I would never have XYZ (pick your act of service)…”

This is the danger for all of us as it relates to building a community or family of culture and service.

A genuine act of service is one in which there should be no expected return on investment, otherwise it makes the service conditional. Conditional upon someone doing something good with it, or appreciating it, or thanking you, or being nice to you, or whatever.

So at first while I think Erica regretted Zoe’s gift giving of the fake-homeless-guy, and she resented him for it, after a bit of dialogue the perspective changed.

It was in Zoe’s heart to give the gift, and it was done unconditionally, which is the way it should be done without an expectation for any result.

And, like in all scenarios, even though the outcome visible to us might not always be the outcome we expected or desired in our hearts–there’s always more to the story, and often the more-to-the-story is what you never see.

Maybe a 5-year old giving a gift to this guy pinged his heart in some way at some point, or maybe it will cause him to do something different the next day. Maybe he will compelled to take another course of action for his own future. Or maybe he’ll just keep vamboozling little kids and will buy more and more beer.

And same goes for the person that you recently served with whom you didn’t get the response you expected. What matters most is in the givers heart, and the work that we have to do is not worry about how recipients respond but how the giver gives. That’s all we can control.

And in the case of Fake-Olympia-Homelessman-Who-Swindles-Kids-and-Buys-Beer, I’m taking a cue from Zoe who after gifting the guy simply said “I feel good, that was a nice thing to do.”

That’s really all that matters.

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all day. What is the most significant info you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless great for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

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Happy Mother’s Day!

happy-mothers-day

Happy Mother’s Day!

A quick blog entry here on Sunday, Mother’s Day so that I can thank all the Moms out there for everything they have done to provide and care for their families and loved ones.

I didn’t think to write anything for today, yet during church this morning it dawned on me that I should at least provide a quick thank you and note of gratitude to all those out there who have changed the lives of so many—and often by doing so in low profile ways that many would not even recognize or notice on many, or enough, occasions.

Thanks to each of you Moms, as well as a personal thanks to my Mom who was immeasurably patient and loving with each of my family members (I’m the oldest with four younger sisters). My parents are both incredible people but in many ways complete opposites, my Dad being one who is a spectacular and high achieving person who was the one who really challenged and pushed us. Yes, the Friday-night Wall Street Journal article review stories of me and my Dad (and even a few sisters) at a very young age are completely true. And, yes I have had an “inbox” since the age of six. My first Day-Timer planner when I was ten or eleven…You get the idea.

My Mom, on the other hand, counter-balanced this with a plethora of patience and a willingness to let us slow down and enjoy life, she taught me about kindness and compassion.

So each of us have had unique experiences growing up with parents, or for those who didn’t have both or either parent growing up with them there were, essentially, those who stepped in to make a special and life-lasting impact.

So this is really gratitude and acknowledgment of all the Moms out there, not just Moms by birth but for any of you who have had the type of Mom-like impact on someone else over the course of your life.

I’m convinced that being a good Mom is probably one of the best representations of Servant Leadership that exists today. Thank you.

If anyone wants to give a note of gratitude to your Mom, or Moms in general, even belatedly, please use the comments feature. Best to each of you.

P.S. Thanks also to my wife, Erica, for being such a great mom to our two little kiddos: Royce and Zoe. Pictured above is Zoe who decided to run errands with me this past Sunday because, as she said it, “I wanted to come with you today so you could have some fun.”

No doubts, take Lasix only as prescribed by your physician. Levitra is one of the best-known medications of all period. What is the most significant info you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good heartiness, its doubtless significant for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.