Goodbye, Univera

As many of you now know, yesterday with the internal team and today with the entire external field organization I announced publicly my resignation from Univera as the CEO of International. I’ll be wrapping up my time at Univera through the end of May.

I have nothing but the greatest things to say about my time at Univera. The people involved, and particularly each of the field leaders as well as some key people internally (special thanks to Regan, a great boss and friend, as well as my teammates, too many to mention), have been nothing short of exceptional to me–you’ve been true partners all along the way. I’m also grateful to Bill Lee, who has provided me such an incredible opportunity these past four years.

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It’s now been 4.5 years, and after several expanded roles at Univera, I can think of no other job in North America that could have stretched me as much as did these past experiences. From good times to exceptionally tough times, from long-term strategic planning to dealing with urgent “today” issues, from driving to objective decisions based on market data to those decisions related almost wholly to heart, emotion and subjectivity, there is no other job that I can think of which would have been as powerful an accelerator in my personal and professional life as this one. It’s been 15-years worth of experience in a little under five years of time. And while I have learned so much, at the same time, I feel like I’m just getting warmed up.

Which puts me at a place in my professional career where, for a variety of reasons, I have selected to take a different path and move onto the next thing professionally. The dream that has existed at Univera for each of you still remains; for me, however, for now my dream and destiny rests elsewhere (the details of which I’m keeping quiet about for now). While I’m very excited about my future, I’m also bittersweet for the reasons each of you know.

What’s next?

Rich RazgaitisAs some of you recall, at Convention two years ago when I spoke about our goals and dreams, I made a firm commitment to achieve four goals in my life and created a plan in order to achieve each one. Two have been accomplished (a certain business goal, and also my trip back to Kolkata, India), yet two still remain to be completed–and I’m stubbornly determined to accomplish them both, in addition to some new ones along the way.

The two goals? One is to complete a book I am supposed to write, and it needs to be done this year. The second is a physical health goal, specifically to get down to 15% bodyfat. So I’m still going to succeed at these, no matter how frustrated or off course I’ve been with them both (and as an aside, neither should you be frustrated by any delays in your goal setting/achievement…you can still accomplish them, stick with it, keep re-loading as needed…don’t quit, don’t quit!), and those are going to be a focus this year in addition to my new professional endeavors.

And, there’s more writing I’ll continue to do. It’s not for lack of content that I haven’t blogged for the past month, for a variety of reasons I just felt better to let it rest. But I’m going to continue blogging.

And my focus will largely continue to be about personal development–to try to write in an authentic way, without idle BS that so often peppers our talk that gets in the way of truth, and to try to continue to share stories of people who have done either the ordinary or extraordinary, or have learned lessons along the way.

Some of them are stories of the deepest magnitude, a hero who touched–and saved–so many lives, like that of Rick Rescorla during 9/11. Others have been fun filled gifts of laughter and play, like the Forever Wedding Dance couple who taught us a simple lesson about celebration and having fun. And then there are stories about the unbridled passion to make a difference in the lives of kids–like Geoffrey Canada with the Harlem Children’s Zone. None  of those are original content, simply the pulling of stories of others with a few pieces of commentary alongside.

And it will continue to be sprinkled with some personal stories and anecdotes–some involving my business endeavorsTwitter, Facebook, Blogging and others around personal experiences. So those things will continue, and I hope you’ll freely participate along the way. You can also follow me on Twitter (@richraz2) or on Facebook (“Rich Razgaitis”).

What I get absolutely fired up about is to see people pursue their passion, whatever and wherever that may be, so that each of us can find their destiny and achieve greatness (which, has nothing to do with title or money). These can mean radically different things for all of us. The key, though, for every one of us, is to find and pursue with unbridled passion those things for which you and I were intended.

That is when the magic happens.

It’s the reason that I love movies like Crazy Heart. Stories of redemption, personal calling, overcoming a struggle to achieve greatness. I read a great quote the other day: “Be kind, for everyone you meet is fighting a hard battle.” I love to connect with those who are fighting the hard battle–but also remain determined and destined to achieve greatness. At the same time, I would love to imprint upon others a distaste for apathy in a way that makes them sick. Yes, we should hate apathy (in most all cases) because it’s one of the greatest thieves from you pursuing your purpose. Being apathetic is giving up, it’s not caring. And once we’ve lost the heart and passion to care, well, I don’t know how to reignite that again–let alone help someone win.

So onwards with the stories of perseverance towards purpose.

Erica and the girls are both torn yet excited for our future. They, too, went “all in” with us on this Univera journey. I’m thankful for the sacrifices they’ve made to let me have the time and adventure with each of you. They’re ready for the next move, though, and are resilient and excited despite this being bittersweet.

I will miss each one of you. Tremendously. Together we have gone through it all, especially those of you who have been on this journey with me for years. It is, really, too difficult to put into words without sounding trite or filled with hyperbole. There’s a lot that’s happened. A lot we learned. And even more we gained.

So I’ll leave it at this: together we’ve been through it all, and I love you a lot. No matter what.

Thanks for a great journey.

Your friend,

Raz

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Leadership Lesson from WHO?

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A symphony. Specifically a conductor of a symphony.

I didn’t think it’d pique my interest, but two minutes turned into five into ten turned into the 23 minute lesson which I’ve thought about quite a few times this evening.

It’s a great lesson. Entertaining. Thought provoking. Educational. Inspirational. Convicting. I think in each of us there are these various styles of leadership that rest within, but for some certain styles are more natural. This was such a unique glance at leadership, and it underscores to me the importance of the principle taught within the mini-lecture, but also how critical leadership is in every environment.

23 minutes. Yeah, it’s a long video for the Web. But, really, it’s a fantastic leadership lesson, and one I never thought I’d hear from a conductor of a symphony. Enjoy.

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Another Goodbye (not as in final-final!)

Following is a final Convention highlights and recap “goodbye”, starting with my own message to you and then followed by various clips from the Saturday session. Thanks again to everyone who participated, and also to all of the various (and many) Univera employees that worked so hard on this event.

And, by the way, thanks to all of those (and encouragement to others!) for your comments to the various blog entries along the way. Enjoy your Fourth of July, I hope it’s an exceptional and safe weekend for each of you.

Mr. Lee Encourages Everyone to Cheer our 10-year Anniversary

Blue Diamonds Al & Jan Keranen accept the 2009 YunHo Lee Award.

Diamond Associates Dr. Michael and Lisa Kaufman accept the Associate of the Year Award for 2009.

Diamond Associates David and Becky Ylinen receive the Rob Kalnitsky Award.

Reds are ‘Born to be Wild.’

Mrs. World 2007 Diane Tucker speaks from stage.

Boxer and “The Contender” star Joey Gilbert speaks from stage.

Singing “Sweet Caroline,” karaoke-style.

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Evening Session

What a great assembly of folks from Univera North America and Univera Korea. The evening is going to be wonderful — just check out the crowd gathering around Bill Lee!

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And now…a commercial break

Earlier this year, we announced our second Univera commerical contest to coincide with Convention 2009, which was open to all Field Associates. The 2-minute or less commercials ideally promoted either Univera overall, its products, or the business opportunity. They were judged on originality, creativity, and message.

We announced that James and Jesse Furlo were the winners of this year’s Univera commercial contest at this morning’s session! What’d they get for their creation: ‘How do you drink AgelessXtra’? A trip for two to Convention 2010, including 2 roundtrip airline tickets! Congratulations, guys! Check out the winning video below.

The very very close runner up picked up a $100 Pike Place Market gift certificate by submitting this brilliant fishing-themed video: ‘Live Longer…Fish Stronger’

I want to thank all of you who simply couldn’t contain your enthusiasm for Univera and just had to channel your creativity into conceptualizing and executing these great pieces! Thank you for your spirit and participation. See some of the other entries below:

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Saturday Morning

Thank you so much to everyone who presented and spoke at this morning’s session. From Km to Florasterol to Rhythmatix to L’Initie, I’m so excited that we had the chance to bring these products to everyone at Convention.

Below is a quick snippet from the skin care presentation with Stephen surrounded by some of our beautiful Univera ladies!

So excited to have the ECONET panel speaking to everything this morning!

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Friday Evening Session

What a great evening that as one Associate described was just a roller coaster of emotions! Stuart Ochiltree kicked off the session by giving us a unique perspective of what Ten Years – One Truth means in terms of service. We heard some exciting news about how Univera’s Serve First initiatives are evolving. Univera favorite Dr. Taylor Hartman encouraged us to look within to find the humor and humanity in all of us. And comedian Michael Jr. closed the night with his unique and clean brand of comedy.

Thanks to these Associates who took the time and shared their thoughts with us:

There’s probably no better way to get people out of their seats than to shoot t-shirts into the crowd!

We’ve got a great evening session featuring presentations by ECONET CEO Stuart Ochiltree, Univera favorite Dr. Taylor Hartman, and Comedian Michael Jr.

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Information-packed Friday Afternoon

Thank you to so many Field and Corporate leaders for giving of your time and effort these last two days to share your experiences, advice, and insight into building and sustaining a successful Univera business! To John Ryan, Glen & Reagan Hubbard, Harry Mathers, Kenny Rossi, Teresa Molina, Renee Poindexter, Dr. Mike Kaufman, Andre Bedard, and Renate Lundberg who led workshops today, and Ron Boyanovsky, Patty Middleton, Angelyn Toth, Harris Williams, Glen Crawford, Ann Magee, Al Keranen, and David Skultety yesterday, you have my heartfelt thanks and appreciation for all that you do.

If you were not able to join us in Seattle this year, here is a quick sampling of some of the sessions this afternoon.

New Tools

Unparalleled Compensation Plan

Breakout Session: Keys to Networking Success

Thanks to all our Associates who graciously shared their impressions of today’s events!

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A Birthday Interlude

You’ve probably seen Univera’s Chris Whalen buzzing busily behind the scenes at the store here at Convention. Well, it just so happens to be his birthday today as well. Happy Birthday, Chris!

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The Day Before!

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Here we are, the day before the big event. Lots happened today. All the preparation moments absolutely flew by, it’s like we’re on a locomotive and can’t slow it down. But it’s all good, starting with a fabulous Diamond leadership meeting earlier today, some exceptionally run workshops this afternoon, followed by a lot of fun and celebration this evening–INCLUDING the 70’s disco dance led by the Boogie Machine. What a fun start to this event, looking forward to tomorrow morning.

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Univera Convention ’09: The Day Before!

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Here we are. Seattle, 2009. Ten Years, One Truth. And it’s all coming together. 

Today’s my first of what will be a daily blog all around the events of the day and exciting things that are happening. Most of today’s entry is a VLOG, but some of the highlights included countless hours of preparation, store setting, computer terminals, product loading, registration coordinating, leadership meetings, unending rehearsals, points of frustration followed by triumphs of elation, and some humorous laughs along the way. 

It was a great day, sure to be a fantastic event. Enjoy the play by play, and don’t forget to add comments along the way. 

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Redemption

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Last Wednesday night was the season finale of LOST. 

There are few TV shows that I watch, but I love this one. I blogged about it a while ago and one of the things that I mentioned I enjoyed is the depth of character development. Some people really hate the show, and I get it. You can’t just watch a few minutes, even an episode, and really dig it–it requires a bit of patience and knowledge of how the story unfolds (even then you might not love it, but it would be tougher to dislike). 

Once you get into it, it’s hard to let go. Once again, I’m reminded–especially by the finale–here’s what I love about the show: it’s comprised of people seeking redemption. And it relates to their own personal journey, and to some degree their personal leadership, on this pathway to redemption. 

Ultimately, what it is that each of the characters are trying to do is try to realize their purpose, and each are working towards some type of redemption for things done–or perhaps undone–from their past. And, in LOST, the Island represents, and their life on it is a shot at just that. 

I love stories about redemption. Not just those in Lost–but Paul Potts. Susan Boyle. Slumdog Millionaire. It’s the feel-good-we-can-all-do-something-better part that I love. 

Ultimately, more than perhaps most of us will even acknowledge, this desire for redemption tugs at each of us. To some more than others. But each of us has a part of their life that they want to redeem from the past.

I’ve got mine, and you’ve got yours.

Some are worth sharing, and others are so internal and personal that they’re not for public consumption. And some are so deep within us we don’t even know it exists, at least not yet. Especially the unexamined lives. 

It’s one of the many very cool things about life in college–each Semester is, in some ways, the start of a new beginning. It’s like a “do-over” every few months. Even if you were pretty good the previous Semester, you’ve got a chance to be better. And if you botched up the prior Semester, you’ve got a chance to do it right again…a faster shot at redemption. 

But in real life it’s much slower, harder, more intentional, and the payoff is bigger but the work is tougher. Yet it’s really rewarding, and ultimately each of us have a part of us that seek it. That’s the story of Lost. And it’s also a glimpse into each of us.

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Just In Case…

 

Al Keranen and Glenn "Big Daddy" Hubbard
Al Keranen and Glenn "Big Daddy" Hubbard

 

…you missed it and you’re a Univera associates (or interested in making some extra money), here’s a replay. 

Normally, I reserve my blog for topics related to leadership, service, and wellness–mixed in with some personal stories. Yet so much of my life is Univera and the related activities spillover continually–and this is one of those. The following was a really fun announcement (Glen and Teresa were great thanks to you both) to make via a simulcast to well over to 1,000 Univera associates who watched LIVE from all over North America–and on a Friday night to boot. In addition, we had about 150 people attending the Executive Invitational this weekend who were also in the audience.


Watch live video from Univera’s channel on Justin.tv

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Rachel, Did You Work Out?

 

Rachel Wisby, in the fields of Hilltop Gardens in Lyford during our retreat
Rachel Wisby, in the fields of Hilltop Gardens in Lyford during our retreat

This afternoon I was talking with Rachel Wisby, who heads up our Creative Services team. We were discussing working out, getting in shape, losing weight, all that stuff.

And she said to me, “how do you get over ‘Mpmphfhhph’?”

“You know”, she continued in her British accent, “Mpmphfhfhph! That thing, it’s like, that moment when you’re sitting there and you decide whether to work out or not.”

Ah, yeah, the “Mpmphfhfhph” moment. It’s that small but massively impactful point in time that makes some people wimps and others strong, the fragile moment that wins and loses battles, the point of decision that propels you to get you fit or keeps you fat, it’s the thing that stands between you and greatness or is a stepping stone to greatness.

The “mpmphfhhph” moment is, ultimately, the fragile precipice upon which the battle of success and failure often precariously balance. 

It’s that decision point when you decide to reach for the snooze one more time or you turn off the alarm and get up to work out. It’s when you’re done with work, and you’re debating a workout and achieving your dreams–or watching TV while others achieve theirs. It’s the moment of decision between reaching for the Cookie Dough ice cream or plain kefir and green tea. 

It’s the “Mpmphfhfhph” moment.

So, how do you get beyond it? That moment? Because, fundamentally, it’s the decision that’s made in those moments that makes the difference. Intention is great, but it doesn’t mean snap if we never act on it. 

So I’m not sure how to get through that moment, we all face it in some or many areas of life. I don’t think there’s a formula but I do think there are some things we can do to prepare for it and “Just Do It” (which, incidentally, I think the people at Nike recognize is the reality of getting in shape–that it boils down to just doing it).

In the last few years I think I’ve learned a few things from my own experience as well as learning through others. One of these lessons I hope to blog about after I get a bit more practice and experience with successful application. 

Today, though, Rachel told me after the dialogue about the subject she felt better and was a bit more reinvigorated. “Ready to go”, she chided in her great accent. And I didn’t say anything, we just talked about it. Sometimes simply talking about it makes a difference.

And so does accountability. So as Rachel left my office she committed she was, despite some prior stuff scheduled this evening, committing to work out for 30-minutes tonight. Even if it were just walking. So I promised to hold her accountable and ask in the morning. 

So, good morning Rachel. I just have a quick question before we get going in the day: “Did you work out last night?” 🙂

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Genius: The Modern View

Why do we love the “underdog” story? Susan Boyle. “Mine that Bird” (Derby this weekend). Slumdog Millionaire (brilliant fictional drama).

To some degree, I think it’s because it represents more of “us.” Where we think we are, and what we hope to someday do or be. 

But the reality is that we’re less than an underdog than we give ourselves credit for. The following New York Times article is a good reminder that hard work, a commitment to excellence and focus, and patient determination count for a tremendous portion of our successful outcome and result. 

And there really are a lot of examples of this. A few that come to my mind off the cuff are Eric Clapton, whose music I really like, who acknowledges that if you go into a few bars chances are you’ll find someone as good or better on the guitar than him. Or take the common bit of wisdom passed onto University President’s which says “Be nice to your A-students because they’ll come back and teach; be nice to your C-students, because they’ll make all the money that funds your endowment.” And just today fact my dad sent onto me a list of “NFL Busts”, stories of guys with great talent–superhuman talent–who never went anywhere in the NFL (which was especially interesting to me because one of the guys I played against in high school was featured on the list and the guy was a rock star).

So sometimes the “talent myth” is too often decided by perception or some false quantitative measurement. No question, you need some talent. But, beyond that, there are other factors that seem to matter more. 

 

OP-ED COLUMNIST for the NEW YORK TIMES

Genius: The Modern View

Published: April 30, 2009

Some people live in romantic ages. They tend to believe that genius is the product of a divine spark. They believe that there have been, throughout the ages, certain paragons of greatness — Dante, Mozart, Einstein — whose talents far exceeded normal comprehension, who had an other-worldly access to transcendent truth, and who are best approached with reverential awe.

We, of course, live in a scientific age, and modern research pierces hocus-pocus. In the view that is now dominant, even Mozart’s early abilities were not the product of some innate spiritual gift. His early compositions were nothing special. They were pastiches of other people’s work. Mozart was a good musician at an early age, but he would not stand out among today’s top child-performers.

What Mozart had, we now believe, was the same thing Tiger Woods had — the ability to focus for long periods of time and a father intent on improving his skills. Mozart played a lot of piano at a very young age, so he got his 10,000 hours of practice in early and then he built from there.

The latest research suggests a more prosaic, democratic, even puritanical view of the world. The key factor separating geniuses from the merely accomplished is not a divine spark. It’s not I.Q., a generally bad predictor of success, even in realms like chess. Instead, it’s deliberate practice. Top performers spend more hours (many more hours) rigorously practicing their craft.

The recent research has been conducted by people like K. Anders Ericsson, the late Benjamin Bloom and others. It’s been summarized in two enjoyable new books: “The Talent Code” by Daniel Coyle; and “Talent Is Overrated” by Geoff Colvin.

If you wanted to picture how a typical genius might develop, you’d take a girl who possessed a slightly above average verbal ability. It wouldn’t have to be a big talent, just enough so that she might gain some sense of distinction. Then you would want her to meet, say, a novelist, who coincidentally shared some similar biographical traits. Maybe the writer was from the same town, had the same ethnic background, or, shared the same birthday — anything to create a sense of affinity.

This contact would give the girl a vision of her future self. It would, Coyle emphasizes, give her a glimpse of an enchanted circle she might someday join. It would also help if one of her parents died when she was 12, infusing her with a profound sense of insecurity and fueling a desperate need for success.

Armed with this ambition, she would read novels and literary biographies without end. This would give her a core knowledge of her field. She’d be able to chunk Victorian novelists into one group, Magical Realists in another group and Renaissance poets into another. This ability to place information into patterns, or chunks, vastly improves memory skills. She’d be able to see new writing in deeper ways and quickly perceive its inner workings.

Then she would practice writing. Her practice would be slow, painstaking and error-focused. According to Colvin, Ben Franklin would take essays from The Spectator magazine and translate them into verse. Then he’d translate his verse back into prose and examine, sentence by sentence, where his essay was inferior to The Spectator’s original.

Coyle describes a tennis academy in Russia where they enact rallies without a ball. The aim is to focus meticulously on technique. (Try to slow down your golf swing so it takes 90 seconds to finish. See how many errors you detect.)

By practicing in this way, performers delay the automatizing process. The mind wants to turn deliberate, newly learned skills into unconscious, automatically performed skills. But the mind is sloppy and will settle for good enough. By practicing slowly, by breaking skills down into tiny parts and repeating, the strenuous student forces the brain to internalize a better pattern of performance.

Then our young writer would find a mentor who would provide a constant stream of feedback, viewing her performance from the outside, correcting the smallest errors, pushing her to take on tougher challenges. By now she is redoing problems — how do I get characters into a room — dozens and dozens of times. She is ingraining habits of thought she can call upon in order to understand or solve future problems.

The primary trait she possesses is not some mysterious genius. It’s the ability to develop a deliberate, strenuous and boring practice routine.

Coyle and Colvin describe dozens of experiments fleshing out this process. This research takes some of the magic out of great achievement. But it underlines a fact that is often neglected. Public discussion is smitten by genetics and what we’re “hard-wired” to do. And it’s true that genes place a leash on our capacities. But the brain is also phenomenally plastic. We construct ourselves through behavior. As Coyle observes, it’s not who you are, it’s what you do.

No doubts, take Lasix only as prescribed by your physician. Levitra is one of the best-known medications of all time. What is the most significant info you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless significant for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

“Do not wait for leaders; do it alone, person to person.” -Mother Teresa

 

The guy on the right was driving a motorcycle and slammed the breaks to insist on posing for a picture. One of the best parts of India is meeting the people and experiencing their joy and perspective.
The guy on the right was driving a motorcycle and slammed the breaks to insist on posing for a picture. One of the best parts of India is meeting the people and experiencing their joy and perspective.

The following post is part of my weeklong series “Lessons Learned from Mother Teresa” (read that post first). This excerpt is part three, the final component, of the Direct Selling News article from March. I’ll post the full article and link this weekend. 

“Do not wait for leaders; do it alone, person to person.”

                                                                                                -Mother Teresa

During my first and second visits, I had a near identical experience and awakening. I remember walking to the Home of the Sick and Dying, through a part of town called Kalighat (which is also home to a very popular Hindu temple).

This is the road to the Home of Sick/Dying, also to the Kali temple. Here there was much security (due to the bombings weeks before in Mumbai) coupled with vendors lining the streets as well as thousands of homeless.
This is the road to the Home of Sick/Dying, also to the Kali temple. Here there was much security (due to the bombings weeks before in Mumbai) coupled with vendors lining the streets as well as thousands of homeless.

 

As I was walked I saw thousands of people on the street. Thousands. Babies, literally newborn infants, sleeping on dirt streets with nothing.

Begging children who were blind, as a result of unspeakable horrors inflicted upon them intentionally by adults in an attempt to amplify their appeals for help.

Innumerable bodies that were frail and physically afflicted with — at best — malnourishment, and — at worst — deadly diseases without any source of healthcare assistance.

As I continued to walk, the sights and sounds became more stirring, and my soul became emotionally discouraged. I felt a sense of helplessness and hopelessness I’ve rarely experienced. In the past, I always felt in most situations that I had a sense of control or an impact-based solution. In this case, the further I walked, the more I saw, and the deeper the extent of the extreme poverty, I began to feel that there was absolutely nothing that I could meaningfully contribute.

entrance-to-nirmal
This is one of my favorite pictures even though it's so simple. It's the entrance to the Home of Sick and Dying, which is an overwhelming sensory experience that I can't fully express--sights, sounds, smells, touch. It is overpowering. Yet calming. I can't explain it. And this is one of the first things you see as you walk in, and this image has so many metaphorical and literal connections to the Home and India that I love it (some of which would require a longer explanation)

Yet, when I walked through the doors of the Home of the Sick and Dying, I saw 65 men lying there — whose lives, at that moment, I could impact. I remember Mother Teresa saying “Just one, even if you can help just one…” It was with this memory of her voice, coupled with the experience, which led me to understand during my time with the Missionaries of Charity that you’ll make a difference by helping just one person.

This was a profound idea for me as I came home. Many problems around the world, in my country, and even in my local community are not easily fixable. But what I clearly realized is that there’s no reason why I can’t have an impact on that one person who is out there, that needs a voice, a friend, an ear, some time, or a meal.

And most likely, what they really need is love.

This is the hospice inside of the Home, it's both dreary and bright; dreadful and beautiful; dark and light. It's a world of complete contrasts, and I found my time there to actually be calming, rewarding, and deep--something I remember from my last trip a decade ago
This is the hospice inside of the Home, it's both dreary and bright; dreadful and beautiful; dark and light. It's a world of complete contrasts, and I found my time there to actually be calming, rewarding, and deep--something I remember from my last trip a decade ago

 

There exists no rational reason why I, as a human being who has been given so much, can’t simply take another few steps to help that one person who needs it most – regardless of whether that circumstance exists in my company, field organization, church, family, or community. Or, simply, a random person in the path right in front of me.

What I learned about real, undying, and unyielding acts of service from Mother Teresa were shared with me by herself in the 90’s, and re-stated this most recent trip by Father Abello, a priest involved in her cause who to this day—after many decades—spends time with the volunteers on a regular basis.

She shared with me and a few of the volunteers the following observations.

“You’re welcome here for two reasons”, she began.

“One, is the witness you can share. You come from a place that those staying at the Home of the Sick and Dying view as heaven. And, they feel they’re living in hell. So when you come from your heaven, to invest time and love with them in their hell, they must ask themselves the question ‘why would someone do this for me?’, when the world views them as worthless. The person that asks that question dies a very different death than the person who never gets to ask themselves that question.”

She continued, thoughtfully. 

“Two, you are welcome here because of the change that you can become. You are going back home to a place that we all know is not heaven; in fact, your people suffer as much of the loneliness and hopelessness as anybody. If this will make you a better person, help you find purpose, then you will have benefited tremendously, and you will have received a gift as a result of your service.”

As I flew the long journey home from too short a stay in Kolkata, I realized the impact of Mother Teresa’s words.

Ultimately, there are two gifts—what we give and what we receive—which comprise some of the characteristics of Servant Leadership. Often, we describe it in seemingly sterile adjectives or simple nuances like “be nice to your spouse” or “tell the truth”, important yet basic fundamentals that hardly address “Servant Leadership.” During this last trip I learned from the Sisters at the Missionaries of Charity and other volunteers there’s a much deeper meaning to a spirit of Service.

The opportunity we have to take small steps can change the world. We make an impact by sharing compassion and love — particularly with those who need it the most, and often these are the very ones who can’t or won’t reciprocate. It is therefore beyond just virtuosity, some would say its vital, that we support and nurture a culture where the dignity and respect of every individual — regardless of rank, title, money, or stature — is viewed as sacred.

Servant Leadership, I learned, might be a lot of things. And at times we might be tempted to think of Servant Leadership as even a few great things. However, Mother Teresa best summarized what I learned about Servant Leadership:

“There are no great things, only small things done with great love.”

 

 

 

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all time. What is the most significant information you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless great for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

“One of the greatest diseases is to be nobody to anybody.” -Mother Teresa

Daya Dan Entrance, one of Mother Teresa's Orphanages for kids with mental or physical disabilities (most have both)
Daya Dan Entrance, one of Mother Teresa's Orphanages for kids with mental or physical disabilities (most have both)

“One of the greatest diseases is to be nobody to anybody.”

-Mother Teresa

The street outside the Daya Dan orphanage
The street outside the Daya Dan orphanage

There’s a lifestyle component to our industry that sometimes we feel that we need in order to sell “the opportunity.” There’s nothing wrong with lifestyle; nice homes, comfortable cars, and exotic trips are all part of our industry at various times. There’s a balance, of course, but even Mother Teresa said, “There must be a reason why some people can afford to live well. They must have worked for it. I only feel angry when I see waste.”

But sometimes in our industry and in life, we sometimes border on the worship of lifestyle—corporately, in the field, or personally. This actually serves as a distraction from some of life’s greatest sources of meaning — and ultimately can lead to one of the greatest afflictions that exist: loneliness.

In Kolkata, there were children who were content, happy, and fulfilled. The others, in contrast, were destitute, forgotten, and lonely.

 

This is my little buddy Mongol's younger sister, she's 12 years old and is undoubtedly one of the best kids I have ever met; so happy, so precious, and sweet.
This is my little buddy Mongol's younger sister, she's 12 years old and is undoubtedly one of the best kids I have ever met; so happy, so precious, and sweet.

I’d like to suggest it was food or some cool toys or something more tangible and “fixable” that brightened a child’s disposition, but that just wasn’t so. Those children who were most happy experienced a level of love and attention that made them feel they had value. Worth. Significance. Using Mother Teresa’s expression, they were enjoying “being something to someone.”

Rank advancements, new enrollments, compliance and retention are all vital things. Without them, none of us have a viable and successful business, and independent associates don’t have a meaningful source of income.

Yet, I think we are tempted to look at advancement as the next source of meaning or the step that will spark true contentment. For others the draw might be something material, it might be a title, it might be experiential; but regardless of what “it” is, one thing I was sharply reminded of is that “it” is not the ticket to happiness.

 

No doubts, take Lasix only as prescribed by your physician. Levitra is one of the best-known medications of all season. What is the most significant information you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good soundness, its doubtless great for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

“If you judge people, you have no time to love them.” -Mother Teresa

The sign over the entrance to the Home of Sick and Dying

The following post is part of my weeklong series “Lessons Learned from Mother Teresa” (read that post first). This excerpt is part two of the Direct Selling News article from March.  

This is the truck ride on the way to Dispensary duty, with Sister Nathaniel among others. There are a lot of things that aren't well communicated in pictures, but the smell and soot of Kolkata is one of them.
This is the truck ride on the way to Dispensary duty, with Sister Nathaniel among others. There are a lot of things that aren't well communicated in pictures, but the smell and soot of Kolkata is one of them.

“If you judge people, you have no time to love them.”         -Mother Teresa

When you arrive in Kolkata, despair, more than anything else, greets you. There are an inordinate number of people that live on the streets, and there is an exceptionally difficult amount of poverty to absorb.  From the vantage point of an outsider, poverty—whether in India, North America, or elsewhere makes it relatively easy to pontificate solutions, point fingers at problematic fulcrums, and even become embattled in a bitter debate about political partisanship while sitting safely on the sidelines. I was reminded that it’s much more difficult – emotionally and physically – to actually do something about it.

Each bag represents a months worth of provisions--oil, biscuits, and wheat
Each bag represents a months worth of provisions--oil, biscuits, and wheat

Similarly, in other matters of life it’s sometimes hard to listen without making a judgment. Whether it’s financial troubles people are having (“and you bought what!?!?!?”) or leadership problems (“why would you say THAT?”) or emotional baggage (“okay, tell me again what exactly was it that happened at ten years ago that you’re still so rankled about?”), to simply listen, and love someone, is an exceptionally difficult thing for most of us to do. For some, it’s a God-given gift. Yet, I think for most of us, it’s a developing skill that takes effort as we experience both the need and the blessing that can arise from compassion and grace. It also needs to be coupled with honest accountability. Often we’re better with the judgment side of the ledger rather than the grace side — until, that is, it comes to ourselves.

This is the male side of the "Home of the Sick and Dying", essentially a hospice for the sickest of the sick.
This is the male side of the "Home of the Sick and Dying", essentially a hospice for the sickest of the sick.

Perhaps the greatest impact I experienced from my time at the Home of the Sick and Dying was to see, firsthand, the many patients in the home — some of whom were there as a result of their own circumstances — to be able to live their final days experiencing love and compassion.

Regardless of their past, their poverty, or their personalities, there was no judgment, no critique, no “rehab” program to get them restarted and on a life of significance and meaning. Behind the scenes, never a word was said among the Sisters or volunteers about what it was that led them to this final destination. They were there. It was home, and that’s all that mattered.

In my professional and personal life, there’s an easy carryover of this particular theme. Many people in my life are “home,” and how they got to this place doesn’t really matter. 

life-on-the-tracks

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all time. What is the most significant information you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless great for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

Energy (UPDATED WITH PICTURES!)

Raz, Regina, and Anita

Starting this weekend I’m going to do a multi-part series of posts over the next week on Servant Leadership, specifically as it relates to some of the lessons I learned from my trips to Kolkata, India. Originally, I was going to start the series today, but today, after our most recent Univera Celebration Cruise I’ve gotta write about ENERGY.

Team California (and special award winners on last night!)
Team California (and special award winners on last night!)

 

The magic of Xtra is, ultimately, energy. 300 billion cells. Renewal. Alpha-Ketoglutarate. Kreb cycle. All that stuff, it works to give people a breakthrough botanical product–not a juice–that gives people natural and high output energy (among other things). 

Last night, as I was preparing some final remarks for the last night of the Cruise celebratory sendoff, it dawned on me that the magical benefit of Univera products is also the magic of our business and associates: energy

 

Platinum Special Event
Platinum Special Event

We’re just returning from the Univera Cruise where we had all the top performers over the past year, spanning numerous ranks, spend five days and four nights in the Bahamas. I think it was this trip that I really started to understand how much I love the people in this Company. It might be a bit like with kids, where I go through each stage of their life and I say “Now THIS is the best stage, I love them so much and wish they could just stay right here.”

Our Little Boat
Our Little Boat

Yet, invariably, the next stage gets better. This weeks trip was, in some ways, like that.

Except this included a bunch of new people that I’d never before met. I met individuals and teams from every part of North America who, in their own unique way, make a community what it is. Filled with diversity and uniqueness–people of all colors and ages, with all sorts of different backgrounds and work experiences; some who were familiar with Relationship Marketing prior to Univera, and many many others who at one point in their past said “I would NEVER do Relationship Marketing!”, until they found our products. And the model. And also the people–which are fundamentally what comprise the culture.

Mr. Fun and Personality, CEO Regan Miles (GREAT guy!)
Mr. Fun and Personality, CEO Regan Miles (GREAT guy!)

I heard the most magnificent stories this week, and watching the attendees interact and exchange and collaborate and share with fun, laughter, and enjoyment–as well as straight out deep dives into business opportunities and ways to advance to the next level, was simply satisfying. The week was devoid of the things that break down leadership groups like ego, arrogance, and exclusivity. Instead, it was filled with the bounty of leadership behaviors like inclusivity, excitement, coachability, appreciation, and mutual concern, and regard for each other. There are many stories I could share from the event, unfortunately time doesn’t allow and I’ve precious few pictures on my iPhone (though check back in a few days, I’ll upload a few other pics I get from peers or the office). 

Some highlights:

The two workshop sessions on Tuesday and Wednesday morning, Stephen was simply exceptional (I realize he is always good, but this was a top 10 moment). And the 90-minutes of field leader led presentations (thanks Diamonds/Blue

Camping out at the workshops
Camping out at the workshops

 Diamond) was about the best training session that I’ve seen. It was insightful, authentic, fun, and applicable. I heard so many great comments from those who say through the presentations. Each was good, but the one that stands out was the roundtable discussion between Kenny Rossi and Angelyn Toth. They actually have a nearly identical color code, yet they’re in many ways so different. But that’s part of what makes this group so good, they’re each exceptional individuals who represent some of the top business performance by their teams during the past year. 

Okay, what else?

Mr. Animal and Mr. Rossi, rapping
Mr. Animal and Mr. Rossi, rapping

Karaoke. This was probably the most fun portion of the trip, where we laughed together–including some laughing at me–during my first-ever Karaoke debut, as well as that of Dave Nash. Meredith, I’m quite certain, would win the most talented award for Karaoke. She was almost annoyingly good. 🙂 If they had kept it open, I could’ve stayed and hung in the Karaoke lounge for many hours more. 

I loved hearing Glenn and Kenny sing/rap a Ricky Martin song. It was truly memorable. And just a little bit bad. Lots of energy, you can’t say they don’t give 100% to everything they do. Even singing. And unfortunately my rendition of Hey Jude wasn’t as good as the original below but I think the energy on stage with all the associates was better. 

At our first stop I was supposed to take the Platinums snorkeling, but weather didn’t allow it. Twenty minutes later Julie Darby helped me come up with an alternative game plan which worked out great, including a picture perfect lunch on the beach overlooking crystal blue seas and conch fritters along with great company–which then was followed by a really cool trip to some local Bahamian gardens (featuring a lot of medicinal plants). It really didn’t matter what we did because just getting to know the people was the enjoyment. The setting just made it better. 

Also this week I received my honorary Canadian citizenship bestowed by a team from up North, and I’ll always remember the first night out on the deck of the ship wee into the night looking at the stars with Richard, Yogita, and a few others from their team, where we talked about everything from business to life to spirituality and religion at a level of openness and authenticity that I’ve not felt in a long time. It was a revealing moment of getting to know people as just that.

Last night closing comments
Last night closing comments

As I write I feel so blessed and appreciative of all the Univera team who worked so hard to earn this trip, for showing your spirit and enthusiasm and friendship this past week, and also those who invested many hours to prepare and organize the event (thanks Corporate team).

We’ve got the magic.

In the products.

As well in our business.

And it all starts with energy.

 

The Univera Cruise Winners, such a fantastic group!
The Univera Cruise Winners, such a fantastic group!
   

 

 

No doubts, take Lasix only as prescribed by your doc. Levitra is one of the best-known medications of all period. What is the most significant information you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good health, its doubtless important for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.

One Last Look…

I know what you’re thinking…

“Hey, Raz has yet another one of those Susan Boyle/Paul Potts videos for us.”

Well, actually I do but not for today.

Though as I’m on it, there’s another really great video with a super touching story about an American guy who has a special relationship with his mom and just seems like the sweetest man. But that’s for another posting, I can’t do three of those blog entries in a row.

So today? One last look…at the Road Tour. Thanks to everybody that made this such a success.

And a few “behind the scenes” looks at the Road Tour.

No doubts, take Lasix only as prescribed by your doctor. Levitra is one of the best-known medications of all when. What is the most significant info you must study about levitra vs cialis? Most doctors say the effectiveness of Levitra is well documented. Absolutely, a sexual problem refers to a problem during any phase of the sexual response cycle that prevents the individual from experiencing satisfaction from the sexual life. Whilst sex is not vital for good soundness, its doubtless great for anyone. Why it happen? What kinds of professionals treat sexual diseases in men? A common class of antidepressants, which include Zoloft can kill the mood in bedroom.