Here we are, the day before the big event. Lots happened today. All the preparation moments absolutely flew by, it’s like we’re on a locomotive and can’t slow it down. But it’s all good, starting with a fabulous Diamond leadership meeting earlier today, some exceptionally run workshops this afternoon, followed by a lot of fun and celebration this evening–INCLUDING the 70′s disco dance led by the Boogie Machine. What a fun start to this event, looking forward to tomorrow morning.

Al Keranen and Glenn "Big Daddy" Hubbard

…you missed it and you’re a Univera associates (or interested in making some extra money), here’s a replay. 

Normally, I reserve my blog for topics related to leadership, service, and wellness–mixed in with some personal stories. Yet so much of my life is Univera and the related activities spillover continually–and this is one of those. The following was a really fun announcement (Glen and Teresa were great thanks to you both) to make via a simulcast to well over to 1,000 Univera associates who watched LIVE from all over North America–and on a Friday night to boot. In addition, we had about 150 people attending the Executive Invitational this weekend who were also in the audience.

Watch live video from Univera’s channel on Justin.tv

Daya Dan Entrance, one of Mother Teresa's Orphanages for kids with mental or physical disabilities (most have both)

“One of the greatest diseases is to be nobody to anybody.”

-Mother Teresa

The street outside the Daya Dan orphanage

There’s a lifestyle component to our industry that sometimes we feel that we need in order to sell “the opportunity.” There’s nothing wrong with lifestyle; nice homes, comfortable cars, and exotic trips are all part of our industry at various times. There’s a balance, of course, but even Mother Teresa said, “There must be a reason why some people can afford to live well. They must have worked for it. I only feel angry when I see waste.”

But sometimes in our industry and in life, we sometimes border on the worship of lifestyle—corporately, in the field, or personally. This actually serves as a distraction from some of life’s greatest sources of meaning — and ultimately can lead to one of the greatest afflictions that exist: loneliness.

In Kolkata, there were children who were content, happy, and fulfilled. The others, in contrast, were destitute, forgotten, and lonely.

This is my little buddy Mongol's younger sister, she's 12 years old and is undoubtedly one of the best kids I have ever met; so happy, so precious, and sweet.

I’d like to suggest it was food or some cool toys or something more tangible and “fixable” that brightened a child’s disposition, but that just wasn’t so. Those children who were most happy experienced a level of love and attention that made them feel they had value. Worth. Significance. Using Mother Teresa’s expression, they were enjoying “being something to someone.”

Rank advancements, new enrollments, compliance and retention are all vital things. Without them, none of us have a viable and successful business, and independent associates don’t have a meaningful source of income.

Yet, I think we are tempted to look at advancement as the next source of meaning or the step that will spark true contentment. For others the draw might be something material, it might be a title, it might be experiential; but regardless of what “it” is, one thing I was sharply reminded of is that “it” is not the ticket to happiness.

The following post is part of my weeklong series “Lessons Learned from Mother Teresa” (read that post first). This excerpt is part two of the Direct Selling News article from March.  

This is the truck ride on the way to Dispensary duty, with Sister Nathaniel among others. There are a lot of things that aren't well communicated in pictures, but the smell and soot of Kolkata is one of them.

“If you judge people, you have no time to love them.”         -Mother Teresa

When you arrive in Kolkata, despair, more than anything else, greets you. There are an inordinate number of people that live on the streets, and there is an exceptionally difficult amount of poverty to absorb.  From the vantage point of an outsider, poverty—whether in India, North America, or elsewhere makes it relatively easy to pontificate solutions, point fingers at problematic fulcrums, and even become embattled in a bitter debate about political partisanship while sitting safely on the sidelines. I was reminded that it’s much more difficult – emotionally and physically – to actually do something about it.

Each bag represents a months worth of provisions--oil, biscuits, and wheat

Similarly, in other matters of life it’s sometimes hard to listen without making a judgment. Whether it’s financial troubles people are having (“and you bought what!?!?!?”) or leadership problems (“why would you say THAT?”) or emotional baggage (“okay, tell me again what exactly was it that happened at ten years ago that you’re still so rankled about?”), to simply listen, and love someone, is an exceptionally difficult thing for most of us to do. For some, it’s a God-given gift. Yet, I think for most of us, it’s a developing skill that takes effort as we experience both the need and the blessing that can arise from compassion and grace. It also needs to be coupled with honest accountability. Often we’re better with the judgment side of the ledger rather than the grace side — until, that is, it comes to ourselves.

This is the male side of the "Home of the Sick and Dying", essentially a hospice for the sickest of the sick.

Perhaps the greatest impact I experienced from my time at the Home of the Sick and Dying was to see, firsthand, the many patients in the home — some of whom were there as a result of their own circumstances — to be able to live their final days experiencing love and compassion.

Regardless of their past, their poverty, or their personalities, there was no judgment, no critique, no “rehab” program to get them restarted and on a life of significance and meaning. Behind the scenes, never a word was said among the Sisters or volunteers about what it was that led them to this final destination. They were there. It was home, and that’s all that mattered.

In my professional and personal life, there’s an easy carryover of this particular theme. Many people in my life are “home,” and how they got to this place doesn’t really matter. 

Starting this weekend I’m going to do a multi-part series of posts over the next week on Servant Leadership, specifically as it relates to some of the lessons I learned from my trips to Kolkata, India. Originally, I was going to start the series today, but today, after our most recent Univera Celebration Cruise I’ve gotta write about ENERGY.

Team California (and special award winners on last night!)

The magic of Xtra is, ultimately, energy. 300 billion cells. Renewal. Alpha-Ketoglutarate. Kreb cycle. All that stuff, it works to give people a breakthrough botanical product–not a juice–that gives people natural and high output energy (among other things). 

Last night, as I was preparing some final remarks for the last night of the Cruise celebratory sendoff, it dawned on me that the magical benefit of Univera products is also the magic of our business and associates: energy. 

Platinum Special Event

We’re just returning from the Univera Cruise where we had all the top performers over the past year, spanning numerous ranks, spend five days and four nights in the Bahamas. I think it was this trip that I really started to understand how much I love the people in this Company. It might be a bit like with kids, where I go through each stage of their life and I say “Now THIS is the best stage, I love them so much and wish they could just stay right here.”

Our Little Boat

Yet, invariably, the next stage gets better. This weeks trip was, in some ways, like that.

Except this included a bunch of new people that I’d never before met. I met individuals and teams from every part of North America who, in their own unique way, make a community what it is. Filled with diversity and uniqueness–people of all colors and ages, with all sorts of different backgrounds and work experiences; some who were familiar with Relationship Marketing prior to Univera, and many many others who at one point in their past said “I would NEVER do Relationship Marketing!”, until they found our products. And the model. And also the people–which are fundamentally what comprise the culture.

Mr. Fun and Personality, CEO Regan Miles (GREAT guy!)

I heard the most magnificent stories this week, and watching the attendees interact and exchange and collaborate and share with fun, laughter, and enjoyment–as well as straight out deep dives into business opportunities and ways to advance to the next level, was simply satisfying. The week was devoid of the things that break down leadership groups like ego, arrogance, and exclusivity. Instead, it was filled with the bounty of leadership behaviors like inclusivity, excitement, coachability, appreciation, and mutual concern, and regard for each other. There are many stories I could share from the event, unfortunately time doesn’t allow and I’ve precious few pictures on my iPhone (though check back in a few days, I’ll upload a few other pics I get from peers or the office). 

Some highlights:

The two workshop sessions on Tuesday and Wednesday morning, Stephen was simply exceptional (I realize he is always good, but this was a top 10 moment). And the 90-minutes of field leader led presentations (thanks Diamonds/Blue

Camping out at the workshops

 Diamond) was about the best training session that I’ve seen. It was insightful, authentic, fun, and applicable. I heard so many great comments from those who say through the presentations. Each was good, but the one that stands out was the roundtable discussion between Kenny Rossi and Angelyn Toth. They actually have a nearly identical color code, yet they’re in many ways so different. But that’s part of what makes this group so good, they’re each exceptional individuals who represent some of the top business performance by their teams during the past year. 

Okay, what else?

Mr. Animal and Mr. Rossi, rapping

Karaoke. This was probably the most fun portion of the trip, where we laughed together–including some laughing at me–during my first-ever Karaoke debut, as well as that of Dave Nash. Meredith, I’m quite certain, would win the most talented award for Karaoke. She was almost annoyingly good. If they had kept it open, I could’ve stayed and hung in the Karaoke lounge for many hours more. 

I loved hearing Glenn and Kenny sing/rap a Ricky Martin song. It was truly memorable. And just a little bit bad. Lots of energy, you can’t say they don’t give 100% to everything they do. Even singing. And unfortunately my rendition of Hey Jude wasn’t as good as the original below but I think the energy on stage with all the associates was better. 

At our first stop I was supposed to take the Platinums snorkeling, but weather didn’t allow it. Twenty minutes later Julie Darby helped me come up with an alternative game plan which worked out great, including a picture perfect lunch on the beach overlooking crystal blue seas and conch fritters along with great company–which then was followed by a really cool trip to some local Bahamian gardens (featuring a lot of medicinal plants). It really didn’t matter what we did because just getting to know the people was the enjoyment. The setting just made it better. 

Also this week I received my honorary Canadian citizenship bestowed by a team from up North, and I’ll always remember the first night out on the deck of the ship wee into the night looking at the stars with Richard, Yogita, and a few others from their team, where we talked about everything from business to life to spirituality and religion at a level of openness and authenticity that I’ve not felt in a long time. It was a revealing moment of getting to know people as just that.

Last night closing comments

As I write I feel so blessed and appreciative of all the Univera team who worked so hard to earn this trip, for showing your spirit and enthusiasm and friendship this past week, and also those who invested many hours to prepare and organize the event (thanks Corporate team).

We’ve got the magic.

In the products.

As well in our business.

And it all starts with energy.

The Univera Cruise Winners, such a fantastic group!

I know what you’re thinking…

“Hey, Raz has yet another one of those Susan Boyle/Paul Potts videos for us.”

Well, actually I do but not for today.

Though as I’m on it, there’s another really great video with a super touching story about an American guy who has a special relationship with his mom and just seems like the sweetest man. But that’s for another posting, I can’t do three of those blog entries in a row.

So today? One last look…at the Road Tour. Thanks to everybody that made this such a success.

And a few “behind the scenes” looks at the Road Tour.

So with all the fanfare with Susan Boyle and her amazing performance on “Britain’s Got Talent”, and my many many views of her performance in the last few days (to the point that my wife is teasing me), I’ve become captured with a few other great stories ofnormal people doing exceptional things that have been featured on a few reality shows. I don’t watch much TV, but some of these highlights on YouTube are just too fantastic not to share.

The ones below I saw about a year back, a similar story to Susan’s. I think there’s a reason that we’re all so intrigued by these exceptional shorts–in total these videos have been viewed on YouTube tens of millions of times, there’s a buzz about it.

Why are these so popular?

For me, I’m drawn by seeing someone’s inspiration. Sheer determination. And ultimate. success. Seeing someone’s “Renewal.” It’s the archetypical underdog story of a longshot, someone left behind or forgotten and dismissed or simply underestimated, that has “it” deep within them, sticks with it, and wins big.

I’d love to hear other opinions on what has made these clips of Paul and Susan SUCH a sensation–comment away!

So, here it is…Paul Potts, from over a year ago on Britain’s Got Talent. The first video is his audition. The second video is a deeper look at the Paul Potts story.

And once again, take a look at the crowd–the smirks and laughter–before his performance, and how he absolutely transforms the audience during the event.

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And here’s the other clip that gives a bit more of the story after it unfolded.

Sometimes there are certain moments that words don’t describe well.

Which is why I won’t try to share much about today’s posting and I’ll let this seven minute video taken from “Britain’s Got Talent” give you chills from seeing someone’s dream realized. I wish I could embed the video itself, but that feature has been disabled by YouTube for this particular video–so you’ll have to go to the link at the bottom of this posting.

When watching this, some of you will get chills.

Some will laugh, or smile.

And others will cry.

All of you will be moved.

The experience of watching this is among the most powerful I’ve felt in months. Look at the change in the audience, from the beginning, where they were laughing and mocking this lovely woman who simply has a dream–to being an audience that’s simply…inspired.

So many lessons in this seven minutes. About perceptions. Judgment. Perseverance. Potential. And dreams.

I’ve watched her performance four times in a row, and I can’t stop the overpowering sense of emotions and insight I get from watching what is probably seven of the most magical moments on television that have happened in a long while.

I hope you enjoy it as much as I did. Here’s the link:

http://www.youtube.com/watch?v=9lp0IWv8QZY&NR=1

And, by the way, if you’re up for a little extra sentiment and contemplation, read the lyrics to the song she sang from Les Miserable “I Dreamed a Dream” below.

There was a time when men were kind
When their voices were soft
And their words inviting
There was a time when love was blind
And the world was a song
And the song was exciting
There was a time
Then it all went wrong

I dreamed a dream in time gone by
When hope was high
And life worth living
I dreamed that love would never die
I dreamed that God would be forgiving
Then I was young and unafraid
And dreams were made and used and wasted
There was no ransom to be paid
No song unsung, no wine untasted

But the tigers come at night
With their voices soft as thunder
As they tear your hope apart
And they turn your dream to shame

He slept a summer by my side
He filled my days with endless wonder
He took my childhood in his stride
But he was gone when autumn came

And still I dream he’ll come to me
That we will live the years together
But there are dreams that cannot be
And there are storms we cannot weather

I had a dream my life would be
So different from this hell I’m living
So different now from what it seemed
Now life has killed the dream I dreamed.

Can we agree on a few simple premises? 

1. There’s a huge need for secondary or replacement primary income right now? More than ever in the past three decades, perhaps longer? Everybody is faced with the prospect of layoffs, 401k matches missing, salary reductions, and on. Not to say that everyone is going through it–but everybody to some degree is faced with the prospect. Heck, I just read that even Sesame Street is laying off 20% of it’s workforce–including some of the letters of the alphabet, such as Q, K, Z, K, and the semicolon! (the latter is pulled from a funny piece of online satire, but the former is apparently true and not so funny). 

2. That there’s nothing wrong with pushing a hotdog cart (though I wouldn’t recommend eating one everyday). People do what they need to do. No judgment here. 

3. That an opportunity in Univera makes vastly more sense in terms of a) lower initial investment, b) time factor of money, c) income potential, d) capitalizing on a growing marketplace, e) feeling better physically, and f) intersecting what you do with what you love–or in other words, finding purpose in work? 

Check this recent article from the Wall Street Journal, and tell me it doesn’t motivate you to go and find that extra person to give them a shot at what they might never have known but for your contributions and enthusiasm…The best advice probably comes at the very end of the story, where Mr. Mottola says “I’m creating my own stimulus plan…I’m not waiting for the President.”

Click here to read the full story.

This is one of my first-ever predominantly video-blogs (vlogs), but it’ll tell the better story comprised of a few different clips from a great evening. Thanks to all the Phoenix leadership, including Barry and Connie Lucas, Kenny and Esmerelda Rossi, Ron Faunce, Dr. Jack Burns, and many many others who participated and helped. Thanks to all the first-timers who showed up to check out Univera, the products and the business.

In short, this was my favorite trip to Phoenix so far–I loved the time at the event, meeting all the new people (probably 70% guests), and the great socialization with the leaders post event at Los Alevios! So, enough writing–onto the VLOG…