Razflections

Apple Store = Happy

Time for a quick post (written on Friday; uploaded on Sunday), it’s been forever since I’ve blogged.

This week’s a “vacation” (in quotes b/c it never seems to work out that way) week, and while I’m spending a lot of time in the Apple store to get some stuff serviced, I don’t mind. I love it here. And, judging by the perpetual crowd whether morning or night–or maybe just the market cap–a seemingly unlimited supply of people love it here as well.

Here’s why I love Apple, and here are a few reasons why I think they’ve done so well:

To begin, product innovation; these guys are tireless with their ability to see the future (okay, so Jobs is the ringleader on this one but there remain many internal beacons as well) and they have a team that can execute on it.

Which leads to, fantastic execution; most companies are lousy at execution. You can have great ideas, but with crappy execution it’s all irrelevant. These guys have the normal challenges I’m sure, but the stuff gets done. Testament to Jobs and the management there.

And this relates to, passionate people. The people that buy Apple are generally passionate (the only people that I know who don’t really like or respect Apple are Corporate IT guys who got shoved into lockers in high school, thus are still a little bit mad at life; I’m cool with the absence of love, except when these same guys keep me from using Apple products in a corporate environment ). But this passion from consumers didn’t start with consumers. It started with passionate people inside. And they did the things they did, that got them what they got. Go into an Apple store. These guys love working there. Compare to other stores that sell competitive non-Apple products. Huge difference. And it’s not just good for the business environment, it’s good for culture.

So there it is, some of my quick observations that relate to business in general; of course there’s more, I’m not even suggesting these are the “big three” (though they very well could be), this just really struck me while sitting here and it prompted a relatively quick post from a very happy Raz at a very cool Apple store in Bonita Springs.

Adios, off to the beach…and some work emails.

This entry was posted on Sunday, January 9th, 2011 at 12:33 pm. It is filed under Adventures, Hope and Confidence. You can follow any responses to this entry through the RSS 2.0 feed.